Rowan Closter Plaza — Local services in Closter

TL;DR: Maybe don't take your kids here unless you trust they won't flinch, or else they won't pierce.

Let me start by saying that I'm sure that everyone that works there are great people, probably my neighbors. I was treated nicely, but this isn't about that.

My problem with Rowan is that when making an appointment online for piercing a minor (in my case a 1 year old daughter), the website doesn't communicate anything about their policy on how they will not go forward with piercing if the child does not consent to the piercing.

If this were a thing in general, I wouldn't even be able to get my 1 year old in her car seat.

My 1 year old does not consent to most things she needs, such as flu shots and other immunizations, diaper changes, baths depending on how cold the water is, broccoli and other vegetables, daycare dropoff and playing anything else than Ms Rachel while we're on the road.

Again, thank you to the people there that made it clear to me before even selecting the jewelry and were very nice about it.

Also, that policy is nuts, it's a toddler getting her earrings, big deal, 99% of girls get earrings in this country regardless of religion or culture.

I find this policy silly, but I can understand the thought behind it. At the very least, a heads up on the website when making the appointment would...

This might be a long post…. I had a great experience here and want it to be detailed! My daughter wanted a helix piercing for her birthday and of course talked me into getting one with her. We had previously been to another popular piercing establishment and I was unhappy with my experience so when I found Rowan online I was surprised about how close it was to us. We made the appointments on line very quick and easy! The day of the appointment we walked in to a beautiful, clean and bright store. The registered nurses on staff were welcoming and knowledgeable. They took their time to explain the process and make us feel comfortable. My nurse Tory was so awesome she was very delicate with both piercings and again took time to walk through the healing process.

After 30 days I had to go back to change out the posts - standard for cartilage piercings. Again Tory took care of me and was so helpful! My piercings have fully healed and it’s been such a pleasurable experience they make it so easy to go get another piercing!

I would highly recommend this place! They are very genuine offer great...

I made an appointment here today to get my forward helix done and was super excited considering all the good reviews. I came in and was greeted by two women who were nice. I told them that I made an appointment for my forward helix and the lady told me oh no the piercer who does forward helixes isn’t here. And I was a bit confused considering I made an appointment. So then I asked when she would be back and she said Tuesday and I said if she comes any other day and she said oh I don’t know her schedule in a very rude way. First off I don’t appreciate the attitude second she could’ve been a little nicer considering I was very polite. The scheduling system should seriously be fixed and make it where certain piercings have certain days So people like me don’t drive a half hour only to get disappointed. I ended up finding another spot who gladly did...