Ulta Beauty — Local services in Clovis

I was so excited to shop the sale event and when I got there absolutely no employees to assist you( might be out of their control) but was very disappointing when some items I wanted said were in stock and when I asked an associate she could not find it. When I was checking out I wanted to use a coupon I had and when cashier asked me If I wanted to use my ulta card I did not understand what she was saying because it sounded like a mumble, (I told her sorry, what) and she along with the manager both yelled at me. When the screen timed out she took my phone, tried adding the coupon and then said it was automatically applied….when clearly it was not don’t know if they’re are still in training but this scenario, along with other price questions I had gave me zero...

Me and my brothers were very happy and excited to get a gift for my mom for her birthday the second we walked in the manager and some of the workers were making it a very uncomfortable experience. Then the main manager had proceeded to accuse us of stealing from the store. We were so excited to get our mom something and in return we got treated very disrespectful by the staff there but mainly by the main manager the second we got into the store she had employees following my young brothers around making them feel like they were animals when they were there just wanting to pick out something...

I was surprised that they would not sell me product without becoming a reward member in Clovis, NM. I asked if there was anyway to override that rule & just purchase . The clerk unapologetically refused. However, online it clearly states that’s not the ULTA policy. Another site suggested their numbers are most likely down, to reach the member count. I’m sure the owner would prefer the profit of the sale and keep the customer locally , verses a free membership sign up . I simply purchased online, no membership. I didn’t mind missing out on the free makeup blender to...