The UPS Store — Local services in Cocoa Beach

Shows open on Sunday, but they are in fact NOT open on Sundays

*Update 4 days later.... the manager or whoever this is below my review replied with a rude comment but was changing the hours immediately after. When I was there on Sunday, Google maps showed open from 10-6. As soon as I saw the email that they replied, I checked again, and it showed open all 7 days from 11am-11:55pm. When I went back in again, 3 minutes later, to update this review, it now shows closed on Sunday.

The fact they would even send a nasty reply, especially when they were in the wrong, shows what management is like. I would never attempt to visit this location again. I would recommend you read the replies from the owner to all the other reviews under 5 stars before you visit this location. Almost all of their recent reviews are 1 star, and the owner has nothing but nasty comments for each of us. Based on the review times, I'd guess this location went under new ownership or management...

I travel throughout central Florida for business and have used a large variety of UPS Store's FAX, copy and shipping services over the past 11 years. With most stores the service is friendly, efficient, and priced reasonably. I stopped at this location on April 24th about 440pm to FAX 14 pages to our firms Toll Free Fax line and then ship some documents via a pre-paid and printed UPS overnight envelope. I was told, at least I learned before the fax was sent, I would be charged LONG DISTANCE for the fax. I did asked the person working about the fee. I emphasized that this was a TOLL FREE number. Was told it was not a local number. Also learned the store charges a $10 pick up fee. I took my documents and faxed hem at a different location and shipped with no additional fee. I will never visit this store again. I have only had this experience at one other location in Memphs, TN. I never went back to that...

I have lived in Brevard since 1979, I live in Cocoa Beach, we have 6 daughters, raised kids here from K thru 12 th grade, Bob and Kelly are two of the kindest people in our community. They are incredibly hard workers and have always gone above and beyond to assist me in any way possible. Kelly has many times juggled my infant and toddler on her hips entertaining them as I tried to fill out forms, address things, make copies, etc. She has even fed them snacks from her office as they got older last couple years, and cookies and lemonade for the kids is very generous. We long time locals know a great business in town from the average, and these two are a class A operation! I would trust them with not only my business but even my children. I go there every time I can to avoid the post office fiasco. I cannot recommend their business highly enough to others. Thank you Bob and Kelly for the awesome treatment...