Illusion Tobacco and Vape — Local services in Colonial Heights

I was a frequent visitor up to 3 times a week purchasing vape items and in betweens the shop offers. I've watched the routine customer service fall lower and lower. Just this week I purchased from there on 3 separate occasions and the price of the "SAME" item was sold to me at 3 continuously rising prices. The same clerk that sold it to me on each occasion verbally acknowledged the prices and says to me "It depends on how I'm feeling that day." The shock to know the direct disrespect was funny, I laughed and walked out knowing that it was going to be my last time purchasing here. So if you want to be ripped off on items they sell over price. This is the place for you. If you have respect for yourself as a consumer, there are more qualified and respectable places that you can visit in town. Just...

Not to sure about this place. First time ever in there. The girl behind the counter was just texting away on her phone. When I asked where something was she just pointed and kept on texting. I had asked another question and she just answered her phone and asked someone else to help us. Just horrible customer service. When she was finished with her phone call then she tried to help. What gets me is if I ask for something specifically don't sell me another vape. Sell me what I came in and asked for. Seems to me she was very shady. You would think the business owner would have better trained associates. Something not right about...

Ahmad is like my best friend. I come in here even if I have a frown on my face and the moment I walked through the door I’m smiling from ear to ear. I’m treated like a brother when I’m in the store and when I leave I know the next time I come back in it’ll be the same vibe. if you were ever in the area, you would be a fool not to stop by and here. The best disposables with all the other necessities that she would need if you go into a vape shop. I would recommend recommend this highly over any other shop and you need to get your butt in here immediately so you can be...