Flowers With Style — Local services in Colonial Heights

I asked the company if they could make a same day delivery. They said yes but the delivery driver is 72 and to make sure the address was correct. It was but when he delivered, no one recognized the name of the recipient. A lady calls me and asked was the address correct and I confirmed it. I asked that the flowers be delivered to the home office literally across the parking lot from where the original delivery address was. The lady refused to send the driver across the parking lot bc the driver was 72 and sick. It was too hot for him. So my flowers weren’t delivered and this poor old sick man is out in vain. All this after asking would they be able to make a delivery today. If it’s too hot for him why is he working and...

Ordered an arrangement for my brothers funeral who had recently passed. The lady taking our order was rude and lacked compassion. She acted as if we were wasting her time with our questions. I should have taken my business elsewhere, but we were limited on time. The arrangement was beautiful, but not as large as I expected, and definitely not worth the cost. I see that others have commented about her negative attitude and her response is to disagree. But I'm hoping that she has a learning experience from this and understands that it is important to have empathy...

Came in with a smile expressing how I wanted to build a buque for my wife for our anniversary and she was just rude not wanting to help me design what I wanted so I just left didn’t even bother giving them business. I expressed how I wanted to assemble it Wednesday pay for it keep it there and then pick it up Thursday evening and I guess that was validation for her attitude. I work in renovations and I know how to respect and be kind to home owners and anyone...