Banter by Piercing Pagoda — Local services in Colorado Springs

Went there to get my 6 month old ears pierced. I don't have any complaints about the place. Its great that it's just a booth and easy to find. Process was pretty simple and easy going, wait time was about 5 minutes and this was because there was a customer before us and she had 2 kids getting her ears pierced, but while they prepared for hers they took care of us and we were done in less than 3 minutes. Employees were very knowledgeable and caring. They sterilize the tool they use in between each use and in front of their clients. Keep in mind that this tool doesn't come into any contact with your baby more her earrings. They also offer military discounts for those who are military. I can say that her earrings were a decent price. Yes they are small but they are also 14k gold, perfect size for a baby. I can day I recommend this place if you are looking to pieces your...

Really should have known better but my child was not bad and did Not move, so there is no excuse. The employee just didn't care to do his job. Not only did we park in JC Penny's side but we didn't walk anywhere in the mall after getting her ears done. After getting them done her back never even got put on on her right ear, so we had to go back in and get a back. An Not even make it threw the night and the left side back falls off and the earing falls out. You guys are closed so we will be back tomorrow I would like a refund for atleast the price of her earings or the service fee for him obviously not double checking the backs before finishing. It was a rush. I recommend Claire's, very...

I Called cause they cancelled the order I placed last night due to an unexpected inventory issue. When they picked up the phone was glitching and I couldn’t hear the man who answered well. I kept telling him I couldn’t hear and he just hung up on me and never called back. The only thing I heard was that they broke the jewelry I had bought and something about shipping. I was trying to see if I could switch it to the chapel hills mall but didn’t get any help from the horrible customer service. I was able to handle it on my own and switch it to chapel hills but if you couldn’t communicate with me through the phone a simple email would have been better so I would know...