Salom and Bryan are first class from beginning to end.
My husband and I wandered in on our anniversary just window shopping. I had never had a wedding ring let alone a diamond. Bryan had previously helped my husband custom design his wedding band and we loved him then and even more now.
There was no waiting or being put on hold. I described my perfect ring and showed Salom and Bryan my pintrest dream board. They had the perfect Neil Lane ring that had just come in and went to the back to grab it for me. I was amazed. It was literally just what I had dreamed of.
We didn't go in expecting to buy an entire wedding set for me that day, but it was the perfect anniversary present. They even helped with two bands to complete the look that I wanted with my stunning ring.
The pricing was top notch and whole sale. Any other jeweler would have added on an additional $4,000. They even did their appraisal for free for me and the paperwork was smooth, we knew exactly what we were paying for and the total costs of everything prior to signing the paperwork as Salom and Bryan were very straight forward and honest.
I love stopping in to get my ring cleaned and I know that we will back again for future purchases with them....
Read moreAfter spending over 38k with these guys I was told i have a lifetime warranty for repairs if any diamonds falls off my ring and my watch or my chain but it was sure a lie smh i was asked to pay if i wanted to get any repairs fixed showed them receipts of my purchase and they were still trying to charge me to replace 2 or 3 stones . Peer pressure you at first to buy anything and they say anything only to turn around and not honor it smh horrible services . I had to switch jewelers these turned out to be a terrible experience too bad i had to take my whole family to another jeweler just...
Read moreCant recommend this place for jewelry. Crappy products. Easy credit rip off. Bought a chain for $1300 and its busted apart a month later. Returned it for repair and got back 4 inches less in chain. They callously told me that I didn't bring all the pieces back so they cut they chain to make it look good. Lol. Can I get a call before you alter my merchandise? Horrible customer service and sub par jewelry. Each associate has a I'm ripping you off face. They are not willing to resolve situations they created by having crappy products. Stay clear from. You are better of going...
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