Dunham's Sports — Local services in Columbia

I have never been in a store that was as horrible as this one. Besides the fact there was no employees around to help with customer service, there was managers that liked to try and steal my daughters phone off the shelf while she was trying on cleats. The story is, we tried on cleats and my daughter left her phone on the shelf for about 10 minutes. When we came back to get the phone it was gone, no where to be found. The 4 of us searched everywhere and it was gone. We ask the manager to check the camera's in which he said he did, and he was gone for 2 minutes, and told us there was no one around. But there is a dead spot and you can't see everything. When we said, I guess we will call the police and report it, he said he will have to ask the other manager to see if he had seen it. In about 5 minutes we saw the other manager walk down the aisle past the area that we were looking at. My daughter then walked right back to the area we searched and the phone appeared on the shelf, almost falling off. When I said something about it, the other manager would not acknowledge us, not even looking us. I said this isn't right, if you took it, all you had to do is tell us you found it, and everything would have been ok, but they said nothing. The first manager just looked nervous with a blank stare. They would not tell is there names nor give is the district number. So I called another store to get the number. I have called and requested for and investigation be done by the right people. No manager should be able to think they can steal a phone and try and get...

I called this store yesterday and ask the man that answered the phone if the had any 9mm ammo in stock and he said he just unloaded the truck and he knew there was some on the truck. I asked him when would it be out for sale and he said first thing in the morning but he you might get here early because it won't last long. I told him I was driving from the Nashville area so are you sure, he said yes. So, I drove 45 miles one way, got there 30 minutes before they opened. First one standing at the door when they opened. I went back to the back of the store were the guns and ammo was but no ammo and no one working in the department so I went back up to the front desk and ask a man if anyone was working that department and what I was told the night before so he went back to the storage area and spoke to the manager and he said the delivery hasn't been processed yet so it would be next week before its put out. I tried to tell him what I was told from one of his store ckerks the night before and he said again it would be out next week. I said sir I'm here now and willing to buy a case of 9mm ammo if you would get it out. He said it would be out next week and walked back in the storage room. This is a sorry excuse for a store manager that just doesn't care about his customers nor his store. That was so disrespectful. I will never ever step foot in this store again for any reason. Now looking at all the local Dunham ratings I'm surprised they are even still in business. They surely lost this customer for life. I wouldn't waste you time even...

After trying to call for a number of days just to get hung up on I went into the store. My son who is 19 was wanting a new hunting rifle. Since he is a full time student and works everyday after school he ask if I could go by and see if this store had what he was looking for. Once in the store it took over 30 mins for someone to come help me. We did find they had the gun he was looking for. When I went to purchase the gun I was told I was not allow to, my son would have to come in. I did tell the employee that in the state of TN I was allow to purchase this gun for my son (the law states I can purchase for anyone that can legally purchase a firearm themselves). He then stated he was aware however they go above and beyond that law and anyone over 18 has to purchase themselves. Well he can’t because of his hours and where we live (45 mins away, I just work near the store) so therefore I will now take all my business elsewhere! Myself and my family. We are very active outdoorsmen, we hunt, fish, kayak, camp and play sports and until this point I had made many purchases at this location. Every time I have to wait in line for a good bit, hunt someone down to help me, etc but I understood it wasn’t the employee’s fault they were short handed and frustrated I’m sure, but this was it, I’m now done...