I spent over a week trying to find a repair store that would fix my shattered screen for my Moto e5 without having to mail it in or replace my phone. This was the only place I could find that didn't make me come in so they could look at the back of my phone for the exact screen model but sent a pic of it. (Over an hour drive if I did have to make the trip.) It was immediately ordered and Donnel called as soon as it was in. I came by thinking it would take an hour or more to get done but, once again I was impressed by Donnel who replaced it within 15mins..!!! Enough time for me to cross the street to Starbucks and get some coffee. Thank you so much! This is my go to place now for any electronic repairs!
Update: After leaving yesterday and making a call several hours layer, I realized my microphone didn't work. Fortunately, I was a back in town anyway and stopped by the store. After just mentioning my mic not working, Donnel, professional and friendly as always, stopped what he was doing, and got my mic working in less than 2 mins! 🤯 The almost microscopic microphone was a milimeter off and now working fine. In and out in less than 5 minutes. Thanks...
Read moreI received several quotes to repair the screen on my IPhone 8. Genius Repair Solutions quoted one of the lowest prices so I thought I'd go see him since his shop is close to my office. I'm so glad I did. Since I know very little about cell phones (and did not know that the screen protector installed was much better than on my previous phone), I think I could have easily gotten take by someone who would not be honest - Donnelle (sp?) let me know that it was only the screen protector that was broken (hence, an even lower repair cost). I was not only impressed with how fast the service was but the honesty is worth much more so I paid him double just for that. I believe it's the best way to run a business and will HIGHLY recommend Genius Repair Solutions. I found out he also repairs laptops so plan to bring mine in and will review...
Read moreI came in about a week before Thanksgiving after having dropped my brand new A71 phone in the tub. They told me it looked like it was just the screen and could possibly be fixed said maybe a week or two. After 2 and a half weeks it was said that because of holidays/covid and being such a new phone it was on back order and they'll let me know. At this point feeling frustrated and annoyed all I could do was wait and breathe. Fast forward to January 22, 2021 and I got my phone back! I still had my pictures, videos, etc Amazing work, Great pricing and even though there was a wait that was no fault of the Genius Repair staff. I thank-you gentlemen again for everything I LOVE...
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