Wegener Media MacService and Systems — Local services in Columbia

Purchased a computer from them for my business for my interns to use. ( 2008 Macbook 13 inch. with 1 gig of ram in it. ). I only needed the computer for internet browsing, emails, Microsoft Word, and other small tasks. I was told by the specialist that the computer would be fine just the way it is for what I was using it for. No upgrades were needed at the time. a week after I got my computer the battery blew out. It would die at 67% everytime. sometimes it would make it to 45% ( if I was lucky ). Also when I went to go watch a video, the whole screen would go white, not acceptable. They took it back, changed the battery and fixed it. then the battery went out again, and again. and a bunch of other problems. fast forward and I'm 2 months past my warranty, but i haven't been able to use my computer since day 1 and they're giving me a hard time about trying to get my money back. How can my warranty be expired if the computer never worked in the first place. So here I am, another crappy battery and my computer has a stockpile of other problems, oh and my battery dies at 70% now, an all-time record. They have blocked my phone number after I threatened to send them to small claims court, and I can't sent them email either, you try and use your small business to support other small businesses but sometimes it doesn't work out. the owner Mr. Wegener is a class-A scammer, He'll give you the run around and I think he hated me because I knew what I was talking about when he tried to play me countless times, and at the same time, Ive gotten them countless sales from family, friends, and other companies looking to save money on "refurbished" macs. I'm honestly not mad over the computer or anything, its only $250 that I spent, the problem is, now I have to find another store to buy macs from and My company is growing and you can't trust these...

I had a frustrating experience with this company from start to finish when I purchased a product from their Etsy shop. The product details note that they offer custom sizes, but when I asked, Dave said no. I settled for a version of the product I was looking at, but when it arrived, the quality was rough—unfinished edges, shavings stuck in the stain, and a bouncy platform that felt unstable.

When I initiated a return, Dave tried to deduct their OUTBOUND shipping cost, which contradicted their stated refund policy. After multiple messages and two unreturned voicemails, they still shorted my refund and never replied to my further inquiry. Their poor communication and refusal to honor their own policies make them a company I...

They stand by their word. My daughter has used Wegener twice, once for a screen repair and then for a new battery for her Mac. Unfortunately, after two weeks the battery was not holding a charge like it should. We reached out to Wegener and they were very nice and apologetic for the inconvenience. My daughter was not in the area anymore and we had to get a new battery installed from a different location. Wegener stood by their word with the warranty of their work though and gave us a refund. Of course, they had a record of the work performed and we also had our receipts. I appreciate the way they handled the situation and the accountability. It is reassuring finding a business that is...