Goodwill — Local services in Columbus

This used to be a reliable go to for deals. It’s still good, but it’s harder to get deals when you’re up against the group of people who sit there for hours. They crowd around the new carts as soon as they’re brought out and start grabbing items. You can tell the employees don’t like it and apparently Goodwill leadership doesn’t think it’s worth the trouble to support them. As for shopping, the prices at this Morse Rd store aren’t as crazy as some others, looking at you Gahanna. They sometimes have exercise equipment in decent shape. I’ve gotten some good frames for way cheap. They also get close outs with can be clothing or new sheet sets for example. The IKEA items are always fun to figure out what the hell they’re supposed to be. The fitting rooms are usually locked and good luck getting a key. The parking is in front or in back of the store; but that entranceway is narrow. Carts are few however. The large windows in front of the store make it hard to see the clothes due to the glare; maybe get some blinds? If you’re in the area, it’s usually...

I just left goodwill, this is the third time I buy something that is broken or don’t work properly, and the manager does not accept the item back. I asked if he could give me the credit to buy something else, the manager continued saying that he would not accept the item back. I'm super disappointed with the service, I left the item on the table and left the store disgusted. there was only one cashier working and a long line. I don't think this treatment is fair, I don't think it's correct with people. I believe that this manager is not prepared to deal with customers and a store of this size. as a manager she should have foreseen the need to open a new cashier to serve people in line. as a manager she should have come up with a...

I had a crazy lady run up and push stuff on me very aggressively and rude wouldn’t let me look at anything smooshed my hand multiple times was just a horrible person to have in the store acted like she owned it gave the store a weird feeling I told the manager I was upset and the lady was removed thank you for keeping the environment Friendly like goodwill always has been it should only be love. I’m disabled also which I should add which is why I was so upset she pushed me out the way my balance and hands don’t work as well. The manager handled it and made me feel a lot better and welcomed. To the manager you rock...