DV8 Body Art — Local services in Commerce Charter Township

I came to this shop intentionally from reading reviews, I drive whole hour to get here too. When I first went in there and met Tiffany her first question to me was “so where are you from?” Assuming she’s stating I look Different and not “white” I answer, I find that odd. Her prices are through the roof but I don’t mind because I expect good service and quality jewelry. Upon my getting my piercing and trying to sit up is slowly as I’m disoriented and slight uncomfortable from just being STABBED, she says “you can up fine you’re FINE!” As if I was some stray, she was literally just being rude and said that as so not baby me or comfort me in any way. As a professional myself with a state medical license myself, I would NEVER talk to one of my patients like that after I’ve treated them!

I paid almost $300 that day for 1 piece of jewelry and it’s piercing. Did not bat an eye. She convinced me after I while I should shorten the jewelry after swelling had gone down and I felt twisting so I drove another hour and did that and bought a few new pieces of jewelry that ended up costing me $500. Again, did not bat an eye.

I came up a third time due to the jewelry now hurting and it was obviously red and inflamed and before I did I called to speak to her but Matt had answered the phone and told me “since it hasn’t been 10 days and your jewelry isn’t sitting right we can change it out for you at no cost” so that’s when I drove up for another hour and waited 25-30mins for her Heynis to show her face. Taylor the front desk girl sat me in her room to wait. After waiting well past my scheduled appt time for her (this was an appt BTW I made days prior I didn’t just show up) she storms into her room, no sorry I’m LATE, NO how are you? or nothing. She started off with “Didnt i recommend a different jewelry for you last time” in a very UNFRIENDLY, ACCUSATORY, RUDE way, as if she was the one paying me and annoyed that I was even there. I have common decency and ask her how HER week is going LOL, then she remembers to ask about mine? priceless. After she was done she tells me to go up front and pay and I tell her I was told there was no fee for today, I didn’t anything and I was told by Matt before I made this appt then she proceeded to BARK AT ME, “Yeah but you ASKED for this shorter post, and ITS ONLY $10!!”

UHHH EXCUSE ME?! Do I LOOK like $10 means ANYTHING to me?! I just paid your *** rent for this month you * I just spent $800 and didn’t bat a lashh, people really mistake my kindness for weakness, “why not Rip the Arab girl for all she’s got and make her feel like trash because I CAN” type of mentality and ITS DISGUSTING. Maybe that’s why the first Words to come out your month was what am I? I paid the front and was walked out by Taylor, not a word out of Tiffany to “have a nice day” nothing at all she told me to purchase more saline and walked away very dryly even when I was visibly upset, she had nothing to say. On my way home I called to talk to Matt and tell him when she did and how she spoke to me and he stated it was his fault he didn’t know the policy changed. NO MATT ITS NOT YOUR FAULT, you can’t just switch things to LIKE A TODDLER and expect people to know that. HOW DARE you throw your employee under the bus?! YOURE CHILDISH and PETTY! She was told about my call to complain and she SENT ME AN EMAIL, just like a TODDLER who doesn’t respect anyone or anything and wants their way. Telling me to call the front desk for a refund? You wish I’d give you the time of day ever again, you lost yourself a big $$$ account over your pettiness and children’s mentality. What a horrible way to run a business, all the fake kindness you have shows, trust me it’s not genuine and we can tell. Grow the ** up. I don’t want your filthy $10 you...

First and last time visit to this jewelry store, ready to spend a few hundred dollars on at least 4 jewelry pieces and they still want to nickel and time you by charging 10 buck each for removal of other jewelry pieces to replace with their jewelry. And charge you and won't even move them to a different spot to place their Jewelry. Very disappointed, was hoping to have a new jewelry store since my store closed down awhile ago. I was told to visit this place, because it's the best. Whatever, if someone is already looks to spend a few hundred dollars in your store you shouldn't be stealing their pennies too. You would think you would want a returning customer instead right.

I understand the charges for placing the jewelry, that's expected, but you guys want to change me 10 dollars each to remove jewelry already in my ear but yet won't move them to another existencing pierced hole in the SAME visit to place your jewelry where I would like them to be placed. Its wrong. I was told you only remove the jewelry from the ear for the 10 buck. You guys have a great selection. I was ready with cash in hand. But I can't disgard my little selection I have collected because this jewelry isn't cheap. I have jewelry from two different stores, the second store was more then happy to have my services and move an earring for me to place one of theirs. I never knew of you guys til my friend got a piercing from ya awhile ago, and hasn't stopped talking about you since, so we drove out to you guys. Sorry I'd just prefer it all done at once. Not pay ya to take these out, then travel to another jewelry store somewhere else to get these two pieces put back in cause I'm not ready to change them out yet. And you don't put other people jewelry back into the ears. For people starting out fresh your a great place and have a very nice selection. But for people that already have a selection going, obviously this isn't the store. Unless they don't mind disgarding what they have already paid from others. And starting fresh with you guys. If it was 10 bucks and you would of moved my earrings. I would of been a life time customer. Came to your store when ready to buy more and...

I wanna start this off by saying that I have heard great things about DV8. That they are very clean, do great work, and have quality jewelry. I'm not about to be someone who comes on here leaving a 1 star review because that's not accurate.

But my first experience with them a couple years ago was bad. I can't remember what all happened, but I went in with questions, and dealt with rude people and left feeling belittled. But I just said whatever and avoided the place since then.

Today I was in the area and I had just moved up a guage size and I wanted to get some quality plugs. I was right down the road so I figured why not stop by and see what happens. It's been a couple years, right?

I park in the back lot and see an appointment only sign. No big! It's expected with covid. So I call the number to see if they happen to be open just to buy some jewelry because you never know.

A lady answered, and I told her that I was in the area and just seeing if they are open to buy some jewelry. She explained that they are closed for ordering for the day, and that I would need an appointment for sizing and what not and the soonest that could be was a few days later.

This is all fine because I was literally just calling to check and see if I could pop in and I was fully aware that no could be an answer.

What I was going to say back to her was:

"I was actually looking for something a little sooner, so I will keep looking around, but thanks so much!"

What I got to say was:

"I was actually looking for something sooner, so-" and then call ended. She hung up on me.

It's just irritating. Sorry I wasted your...