Goodwill — Local services in Concord Township

Thanks for nothing!

I was impressed with how well organized the items were compared to my lame local Avondale store. Especially nice that the Concord Pike store groups & marks all clothing for size, using color-coded tags. Also, unlike the Avondale store, they know men's clothing from women's.

Sad to see prices have nearly doubled in Good Will stores over the past few years, including this one.

Unfortunately, the Concord Pike store totally lost our respect today. We waited in line for at least 45 minutes and there were still 3 carts in front of us with just a single, very slow check-out staffer on duty!

We had an appointment to get to and so had to leave. The hour-and-a-half we'd spent choosing items & the 45 minutes in line totally wasted!

We...

This used to be my favorite goodwill. I don’t know what happened, I suspect they’re cherry picking the majority of the actual good stuff for their auction website, but for the last couple of years the selection has gone downhill in a major way. Most of the time I leave with nothing. It’s disappointing. The racks are half empty and the store feels dirty and looks messy and unorganized. Every time I come here I ask myself why I am wasting my time. A few years ago I could easily spend $50-$100 every single trip and leave with a cart full of amazing secondhand items. I won’t be surprised when this locations follows the direction of the Boothwyn goodwill and ends up shutting its doors. Management doesn’t seem to care...

As I was looking through their selection of cd's , I couldn't help but hear a very loud conversation between the cashier . And a customer. They were talking about how they both hate President Trump. They were going on & on about it! I took offense to this. As I didn't go their to hear politics. I went in there to look around . Goodwill has always been therapy for me. I see things from my childhood . And that makes me smile. I have been a customer of the Goodwill stores for over 40 yrs. And I often donate. I am very disappointed that this cashier was apparently never spoken to about discussing politics while at work. I did tell her she should not do that. And she rolled her eyes at me. I won't be back...