Bowling World — Local services in Cookeville

Yes my self, my 16 year old and 13 year old came into Bowling World just as a surprise to them before school started back. The lanes were more than 1/2 open. We got there at 4:26 just wanting to bowl 1 game. We were told that we can only bowl by the hour or the buy 2 game and get one free. So I said okay let’s do the hour. She told me that isn’t an option because league bowling is about to start and they need lanes. So she said we could bowl for 30 minutes or wait 30 minutes and do the 3 games for 2. The price for 30 minutes was $22.00 VS wait 30 minutes and pay $37. So of corse I went with wait 30 minutes. We found a table and we’re waiting when an older lady with short hair was yelling something at me where they give the shoes. So I get up because I couldn’t hear her. She rudely said take your drinks (chick fil a ) back outside. So I sent the kids out to the car until their drinks were done. I waited 45 minutes and just said forget it and walked out. We were told 30 minutes and our buzzer never went off. Then instead of the worker walking to our table and politely asking for us to talk to drinks out she was extremely rude. We were there just as a last surprise before the kids went to school. I had just got off work. What a horrible experience and a waisted hour. Very sad for the kids also. We could have bowled the one game I asked for at the beginning and left by the time anyone had showed up. When we left almost every lane was empty.

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Had a gift certificate for a party of 6 for 1 hour and when I contacted the facility they said it’s by reservation only but I couldn’t make reservations online with a gift certificate I needed to be in person but they didn’t have any availability when I went online they had a few openings. So I contacted them back and they told me I needed to come by in person to make the reservation. So I decided to chance it and drive an hour and half away from where I live so me and my family could enjoy a day of bowling. Came in told them I had a gift certificate and they told me they only had an opening at 2:30 but they couldn’t reserve it because I had a gift certificate which is not what I was told the the assistant manager Ms. Keen said she could get us a lane but it wouldn’t be for the whole hour I asked about the 2:30 and she said they couldn’t hold it for a gift certificate. My family did have fun even though they shorted our time that the gift certificate was purchase for definitely won’t purchase a gift certificate from there again. Customer service wasn’t the best. Bathrooms were dirty, not stocked and we had to wait for them to fix our lane which also took away from our time already shortened and then when our time was up there was...

Its been a great place to bowl for families, friends, etc. For years ever since I was a child growing up I've been on teams, from where you used to write the scores on paper, to when a child bowled it went where it went. Now they have these rails to help the children see their accomplishments of bowling to guide the ball down to knock some pins over, REALLY helps their self esteem.they also have a thing, not sure what it's called but to help the children learn to aim they put the ball on. the top of this thing, rolled it down after placing it, which it looks like a slide, but it helps aim the ball where they want it to go. They also have the digital scoring, which they have had all of this for quite a while but I've not filled out a review. Bowling world has always been and still is today a great place to go with your family for a great night of bowling fun. We had my 3 year old grandsons birthday party there. All the kids bowled and had so much fun!! Thank you for continuing to be THE great place in Cookeville for nice family time.there's not many places that were here that still are like...