Crabtree & Crace Jewelers — Local services in Cookeville

While I do not typically write reviews, I felt compelled to express how wonderful my experience has been with Crabtree and Crace Jewelers. My husband and I were looking for a ring that was unique and elegant. We went all over Cookeville looking for a ring , and were either quickly told they didn’t carry anything that wasn’t mainstream, or we were rushed to buy rings that were nothing like what I described . We stumbled upon Crabtree and Crace purely by chance, and I am so grateful we did! They were incredibly kind, patient, and they listened. They were very open and honest about pricing, quality, and time. They had so much variety in style and price, I am confident anyone could find what they are looking for! I found the ring of my dreams and was thrilled when they told me they could offer it to me in yellow gold. They stayed late multiple times and truly went the extra mile in every way. We have been so pleased that we just ordered our fourth item from them. Truly, if you are looking for beautiful, quality jewelry, excellent customer service, and a jewelry store who stands behind what they sell, then Crabtree and Crace is the place for you. I could not be happier with my pieces...

Absolutely Amateur hour from the start! My Mother and I walked in to see about selling her 1.5 carat round diamond that should retail for arond 12k. The guy asked how much she had to have for it and she said, "I have to get at least 4 out of it." Thne then said insultingly 4k? as if she should have asked 400! The guy wanted to take the stone to the back and weigh it but I told him to weigh it in front of us simply because I did not trust him. Then he droped the stone on the floor! I located it right awayand he could tell I was very leary to say the least. Then he said that he wanted to buy it but I was acting very funny. Yea because you A insulted us from the start, B dropped her diamond after you wanted to take it to the back to weigh it and then proceeded to say that her 1.5 round was nothing because he had over a half a million in stones in the back! Like I care what he has ! What an unprofessional A HOLE!!! Buyer and...

Love all the inventory of beautiful jewelry they have on display when you walk in! Very warm and inviting atmosphere. The owners are very knowledgeable about jewelry and they can even change your yellow gold pieces into white with a new machine they have. If you ask they can explain it better. They do some repair work too, ask for details. If you can't find what you want they can help you design something that is one of a kind. In fact Ted designed our wedding ring set 39 years ago. I still wear it and love it! People always comment on how unique it is and how my husbands and mine match. Made to look like bamboo bands, very popular at the time but I could not find something unique so Ted designed it! Michael and Holly can also help you, and they are full of energy! All three make it a fun shopping experience! Prices are the best too! They can order anything ! Have fun when you go and tell them...