Pizza Hut — Restaurant in Cookeville

I wouldn’t recommend ordering pizza from this location. They mess up my orders every single time, they maybe got my order down once. This time, we had just ordered pizza for supper and just had got it, pizza was covered with tomatoes. Apparently the pizza we ordered comes with it but it didn’t specify, which is cool, I picked them off, no worries. Then I get a couple of other treats on there, such as a pepper, a mushroom, and a pineapple on my pizza that was only suppose to have chicken, red onions, and bacon. The workers are sloppy. The pizza was underdone because they put too much sauce, so all the toppings slide off, then put all of the toppings in the middle, causing it to instantly fall apart. Another pizza we had was over done. Ironic. Burned to a crisp. The app also didn’t specify the prices for the pizza and we was charged 15 dollars for the messed up pizza we received. Highly disappointed and I’m just finished ordering from here, or just from Pizza Hut in general. There was a deal going on so we ordered the pizzas, then it charged us regular price. The pizza was really bland and had no flavor, they need to butter the crust, not sure if you need to ask for that? But it was hot when delivered to us so that’s the only bonus in receiving the food. They also gave us a lot of toppings on our pizzas, but that was about it. Thanks for reading the review. Hopefully Pizza Hit will...

After calling Papa John’s and then telling me it would be 2 and a half hours for deliver and an hour and a half pick time...I didn’t get one from there to say the least.

Called Dominos told me and hour and a half for deliver and an hour for pickup...I actually started to feel like I just WAS NOT SUPPOSED TO HAVE PIZZA FOR DINNER!?

Called Pizza Hut gave them my order said it would be 45mins and I said ok (really bummed) Gave them my address...”we don’t deliver to that address...” But they were kind enough to give the number to the location that does...

Finally, Cristina helped me at the Neal St. location, and said it would be about 30mins... Awesome! She even suggested wings (I wasn’t in the mood) But ya know, I bought them ANYWAY!

Could not be happier and next time... I will call them first...They did a superb...

When I go to pick up my pizza I have no complaints. They're more likely to forget extra sauce when I go to pick it up than they are if I have it delivered, which I appreciate. The delivery is probably the worst service they offer. I noticed when I ordered today that the delivery fee is now $3.50 which means it's gone up recently because it was less. FINALLY got my pizza that was almost 30 minutes late that I ordered at 10:30 on a Sunday morning. Took until almost 11:40 when the projected delivery time was 11:10. If it's going to be an hour delivery time then just tell me. I'll come pick it up instead. The girl who delivered it to me apologized for the wait, which was appreciated, but I won't order...