Judd's Jewelry — Local services in Cookeville

Horrible experience. Dropped my wife’s wedding ring off for repair. Was told a week to a week and a half. Called so many times and was told they have a family issue-understandable. 7 weeks later after telling them I was coming to get my ring they repaired it. First thing was I was still charged. Wife noticed they never dipped the ring after repairs. Two weeks later same prong broke off. Called back so many times and went to the location with the door locked. I just want my money back at this point. I do understand family situations but to disregard all your customers for months is horrible service. We all have stuff that happens but we still have our responsibilities. Don’t leave a message-no...

I recently dropped eight watches off just to have the batteries replaced. A week later I have had no communication that they are ready or that they are not ready. I have called and left messages several times and have had no answers back. I drove by during business hours on Friday and Saturday and the store was closed but the phone message did not indicate why or when they would open again. I truly hope that the folks that work there are healthy and...

Judd's Jewelry, a locally owned and operated business, has been my go-to for jewelry, cleaning, and watch repairs. Their affordable prices, informative staff, and step-by-step guidance provide unmatched value compared to big-box jewelers. They offer a diverse selection, including earrings, pendants, necklaces, watches, and more. Highly...