Bench Master Jewelry Repair — Local services in Copperas Cove

This place is outstanding, if they can’t fix it they know who can, this is a father daughter team who have made the art of jewelry sales and repair their life. They are true bench masters like you find over seas and every time I walk through their doors they call me by name and they stand by their workmanship. A battery change will cost 10 to 20 dollars and they will do it on the spot in about 30 seconds, you can’t open the back of your watch because of all the different special kind of tools you need? They have em all and so much more. Different brand names jewelry stores get their work done through them so you can cut out the middle man by just walking in. You have a custom piece you want, a loose stone you want fitted or something different entirely, trust me when I say...

I have used Bench Master several times previous to this review, but today I went to pick up a ring that belonged to my great grandmother's sister and its about 97 years old. The stone had been removed before I got it and one of the prongs broke off. I took it to another jeweler several years ago and was told they couldn't help me due to it's age and the chemicals used today. So I found out that Bench Master works on old jewelry and decided to bring it in. I was so happy when I picked it up, it brought me to tears because now I can actually wear it! When I look at it, it will be my reminder that my great grandmother is still with me. Thank you Bench Master for doing a beautiful job and helping to bring a piece of her closer to my heart! I wish I had brought...

My husband purchased a beautiful white gold ring for me that was too little for my finger. It needed to be resized, i took it in to Bench Master so they could size the ring to fit my ring finger, i informed the ring was white gold and he verified that as well and said he would size with the white gold, i recently took my ring to be appraised and was advised that my ring has metal at the bottom verses the white gold it was supposed to have. I am so very distraught and hurt that this company has brung the value down on my ring when i trusted them with something...