I want to thank Tiami, Carla, and Carlos the owner/manager, for their time, and professional courtesy, with trying to assist me in locating a queen bed on short notice. I did find a floor model white leather bed which I liked; however, the next day decided to hold off on such a large purchase, as it was a bit steep for my current budget. I want to emphasize that the store has a final sale, (no refund/exchange) policy on floor models but Carlos went the extra mile in understanding my situation and refunded the large deposit back to my credit card although it would be a loss to him. He put the customer FIRST before PROFIT! I must say in my five years living in Miami, this is very unusual; so I wanted to shine a light on this business— MODO FURNITURE! For sure I will return to their locations in Coral Gables and Doral. Carlos, thank you again to you and your design team for all their...
Read moreI recently had the pleasure of purchasing furniture from Modo Furniture, and I must say, the experience was nothing short of excellent. From the moment I walked into the showroom, I was greeted with a warm welcome and made to feel like a valued customer.
What really stood out to me about Modo Furniture was the personalized experience I received. The sales representative I worked with took the time to understand my needs and preferences, and was able to recommend pieces that were perfectly suited to my...
Read moreExcellent, Excellent service..My representative Carlos (CoralGables) was very professional and on point..He always updated me from when my sofa left Brazil, to the shipping container stops, every port..I was very impressed. Delivery was white glove service too..I highly recommend Modo Furniture. Carlos was a 10 as well as Carla. The delivery was excellent 👌. Thank you...
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