Iâve been a member at this gym since they opened and in the beginning it was decent but itâs horrible now. One of the ellipticals has been down for a year now, one of the massage beds has been down for awhile and now one set of the large cables are broke and what would be a simple fix- itâs been dragged out. The gym doesnât mind taking our money but canât offer basic amenities that other gyms offer. Iâm paying for a premium membership but have no access to trainers, canât do the body scans any longer, there arenât any classes being offered. The entire MX4 section needs to go, the ab surfer thing is only used by 1 person - it needs to go. The owners wonât get a new squat rack. The only one we have is in constant use. I wish theyâd go look at the Hartwell workout anytime, thatâs the squat and deadlift platform we need along with bumper plates. I truly think with the right owners who actually cared about the gym instead of just raking in money- the gym could be a lot better. Thankful for the two staff members who are always friendly and keeping the...
   Read moreNice place and good people. Canceling membership is a nightmare. Very frustrating and they bill you for an extra month after you cancel. Nice business practice!
It was not a simple procedure online to cancel my membership. Took 2 phone calls to a help center in India and an email. Still not sure if it is cancelled. Will wait and seeâŚ. Wish cancelling was as quick as your response to this.
I decided to come back to this and up the star rating. While the cancellation process is incredibly frustrating, the gym for the most part was clean and nice and employees were good. I appreciate the owners responses, but no matter how many times you lay out the directions for canceling, it ended up being multiple phone calls and emails, it did not work the way you...
   Read moreI come to this gym 6 out of 7 days a week. It used to be an awesome gym. I really hate that I can't say that currently. There are at least 5 pieces of equipment broken, no jump ropes, and several pieces of equipment that need to be removed. Too many things taking up space that are never used. A hack squat machine would be awesome. Some of your facilities have that. There are no trainers or any programs that my membership indicates are available. I know things will break and need repairs, but some regular maintenance would be beneficial and maybe some attempt to fix what is broken. I want to continue to support and enjoy this gym. Please let your members know you want to continue providing the quality service that you once did and fix or replace...
   Read more