I love the work Hans does, his vision is modern and very elegant. I brought a ring that had been messed up somewhere else to him, he gave me a price to reset the stone and add a few much smaller stones simply set in the thick gold of the band. He gave me a quote, I agreed to it. I left the ring and the extra gold and the smaller stones in September. The staff wrote out the work order with no price on it. The lady with black hair I think. I assumed the quote would hold. My husband picked up the ring in December as a gift for Xmas. He didn't tell me for months he was charged 3 times the quoted price! Not just $20 or $50, but $300 more! He was quite shocked, and very upset, and didn't tell me for many months. It wasn't the money, it was the fact they didn't keep their word. Last week I confronted the owner and all she said was I'm sorry! I provided all the stones, extra gold, gave them 3 months to do the work, and all I got was gouged and a lame I'm sorry. Hans's work is beautiful. I don't trust the staff. So, GET IT IN WRITING. No rote...
Read moreAbsolutely amazing experience. My girlfriend and I went there on the suggestion of a friend of mine. Out the gate great atmosphere that has the mainstream stores beat. What was amazing to me and my girlfriend was the fact that you have the ability to customize your ring. My Girlfriend loved being able to see how the ring she wanted would look with the sets and pieces they had. Vickie was amazing, the first time I went myself, and the second time with my girlfriend. So knowledgeable in walking me through the process and answering any questions we had. They made the diamond buying process easy,fast and stress free. Price is amazing compared to the others that I’ve been to and you can’t beat the customization which gives your ring such a personal touch. My girlfriend loved it and I would totally recommend them to anyone who’s looking to buy a ring...
Read moreWe originally met Hans and Lynn back in 2017 when my husband had my first custom engagement ring made. It was absolutely beautiful and they did a wonderful job. Fast forward to now and we ordered a completely new set (thank you so much to Vicky for helping me and showing me all sorts of different options. And being patient when I changed my mind a time or two). They were very transparent about pricing and helpful with the budget we had. This set is all I could have imagined and more! The most beautiful set I’ve ever seen. I am very rough on my hands so I requested a ring that had a lower setting and they did everything they could to make it happen. Extremely happy customers the second time as well as the first. They are incredible people. You won’t be...
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