United States Postal Service — Local services in Cornelius

I've been using this Post Office for 15yrs and had maybe one or two bad experiences. Don't remember what they were. Not that important to remember. Maybe if I got as emotional about it as these one star rating cry babies than I would remember. One bad apple doesn't mean they're all bad. After reading some of these comments I can tell it's not all the post workers or Post Office fault. The women who was waiting on a wedding ring took a gamble there. Something that important and time sensitive could've been lost or stolen in transit and no wedding ring. Have it picked up at the local jeweler that it was purchased from. If they don't have it in time becuase of carrier fault they will replace or loan a ring. Also the guy who wouldn't move to Cornelius because he had a bad experience. Guesse what man? Cornelius wouldn't want someone as judgemental and petty as you. I'm sure your local USPS is perfect, you come in there and they give you coffee, back rubs, and read you your mail.

The Post Office is like the DMV. They get allot of jerks and ignorant people on a daily basis. Deal with these kind of people every day on your job and tell me if your attitude doesn't change a bit. I find if your nice, patient and respectul you'l get further in what you want.

As to why I don't give it 5 stars is because I rarely do according to my high standards. The USPS system can be tightened up but I'm satisfied for what I pay for. As long as I don't have to wait for my correspondence or packages to be delivered by horse I'm happy to...

I agree with the other reviews/reviewers. This post office is terrible. The people that work there are very rude as a general rule. Always short, unfriendly, unhelpful and act put out by every question or request. Postal delivery is haphazard. 2 years ago, we were awaiting my husband's wedding ring days before we were to leave for GA for our wedding. The postal worker of our route punched in that it was delivered. But it wasn't in our box, and when I called the PO, they told me it was signed for! Noone at my house signed for it, so we were of course sent into an utter panic! Come to find out, she was in the neighborhood, and hadn't yet delivered it, but marked it as delivered, AND she SIGNED FOR IT! I was LIVID! As one can imagine, days before leaving for our out of town wedding, with SO MUCH going on, and so much to worry about, to have this happen, and have the wearabouts of this very custom ring be unknown, was Extreemly upsetting. I did call to basically rip her a new one for all this, and they assured me she'd be dealt with, but when she finally hand delivered the ring to me a few hours later, her apology was laced with anger for my having to report her and this issue. Before all this, she was friendly and would wave, after - Not so much. Too bad she couldn't own her bad judgment and go out of her way to rebuild trust and be...

Update from 3 years ago: dropping from 3 stars to 1.

Not sure if there was a staff change but in the past month or so my packages have been either permanently missing, turned away for "insufficient address", or magically appear after I make a huge fuss.

How tacky.

There is never an excuse for poor customer service, especially when the patronage of the public helps cover the salaries of employees.

My time and resources will be better-spent at a different postal facility.

Reminder: ALWAYS take complaints to the top: uspsoig . gov. Service here for me has always been good but I am deducting two stars for the awful layout. When this place gets crowded (due to how small the customer area is inside) it's a logistical nightmare for folks trying to get in and out of the building through the front doors. It would be a great service to customers if the self-service kiosk was AWAY from the front doors.

As for those who have voiced complaints about service and gotten responses deemed unsuitable, take your complaints to the Postmaster General of the United States, either by phone or via the USPS website. This applies to complaints regarding ANY U.S. post office/employee. Commendations/praise can be noted this...