Mac's Auto Care — Local services in Costa Mesa

Awesome service. I found a bubble in my tire sidewall (after it unexpectedly kissed the curb) on a Thursday late afternoon (4-5ish) and called the shops around my area. America's Tire was busy (took a total of three call and ~15 minute wait to speak with someone), and similarly no one picked up at the nearby Pep Boys. Both suggested I come in early Friday as a walk-in.

I called Mac's auto and was given a price estimate immediately, and they were willing to see me ASAP. I dropped my car off in the evening (per my request) and received a call from them first thing in the morning to give me an update.

The general rule of thumb is to change tires in pairs due to uneven wear, and most shops I've been to really push me to change the pair. However, Mac's let me know just for my knowledge, but presented my options - swap only one tire now, or swap both and keep the used tire as a spare. I asked some questions about wear and decided to swap just the one, which they accepted without hassle.

The repair took less than a day (without reservation) and the total including alignment, was very reasonable - definitely cheaper than what America's Tire in Culver had charged me earlier this year, comparatively.

The people were all super friendly and I was in the shop for less than 15 minutes total from start to finish.

I definitely plan on taking my car back in as long as I'm in...

I went here for a four wheel alignment due to the good reviews. However, I was surprised to find that after their first alignment attempt, my steering wheel was crooked. No big deal, it happens, so I went back for a readjustment. No apology, no acknowledgement, or explanation from the owner, I had to ask to be "squeezed in" to their schedule to get my car serviced again. This time, the steering wheel was straight, but my car still went right.

Second opinions from other mechanics told me my suspension is fine. I rotated tires as suggested and the problem still persisted. I called Larry for a refund twice (I bought a groupon, but I paid extra on site for their warranty). Each time I would ask for updates on the refund, he would say he'll "figure it out", but it's been almost 1.5 weeks and I still have not been refunded.

I'm not one to leave reviews like this because I know how important reviews are to small businesses. I try to sort it out with the owner first. I wasn't asking for much, I just wanted my car aligned, which they failed to do, then I asked for my money back - which they still failed to do after follow ups on my end. I just wanted the basics, and they couldn't even deliver on that. I will be taking my...

Came for a wheel alignment to be told I needed a new tire rod before they could do the alignment. Paid for extra for the tire rod and work to be done so I can get a wheel alignment. 10 days later I'm getting my brakes checked and changed to be told the tire rod was stripped that I just paid to get done. And wheel alignment wasn't done correctly. Had to argue just to get refund for the tire rod. And still awaiting a refund hopefully from Groupon for the wheel alignment that couldn't of been done properly because of the tire rod I was told needed to be done. Ended up having to come to Alpha State Auto Repair just for them to correctly do everything as well as my breaks. And show me where they messed up my vehicle. And the only reason it lasted was because of a small pin. Please think twice before you come to Mac's I would say go to Alpha State Auto Repair. Ask for Jose and he'll...