I had the pleasure of working with Ming at this boutique. I've stopped by a few times, twice with an appointment and once walking-in. Every occasion I've visited, I have been treated with respect and attention. Ming does an incredible job embodying the culture and elegance of Patek Philippe, he does not deceive or beat around the bush about the current state of Patek collecting.
If you are looking to begin your journey with Patek and want to build a long-term collection of Patek watches then I would recommend making an appointment for an introduction exhibition. Ming has spent countless hours explaining the product line, the intricacies of the brand, and how to get started. Not once did I feel pressure to buy a something I did not want.
I am typically not a fan of multi-brand authorized dealers, but this Patek Philippe store is uniquely different within the Tourneau space. You will get a personalized, curated experience suited to you as you begin or continue your Patek journey here.
Above all, I highly recommend Ming as your trustworthy Patek...
Read moreMy son, a watch aficionado, and I stopped into the Bucherer store in South Coast Plaza a few days ago. While in the Patek Philippe area, we started a conversation with the Patek Philippe ambassador, MingYi Xu. Even though we were just browsing, MingYi spent a half hour speaking with us about the Patek Philippe brand, its history, its current models and the purchasing/relationship process. My son and I had visited the Patek Philippe museum while on a trip to Geneva, so it was interesting to hear about the current retail strategy for the brand and about the Patek Philippe Register.
MingYi is a very knowledgeable and personable representative of the brand and is an excellent ambassador for Patek Philippe. I would recommend him as a point of contact for anyone looking to build a relationship with Patek Philippe or for anyone who is just interested in learning about fine watches and the craftsmanship that...
Read moreVisited the Patek Philippe boutique at Bucherer and was thoroughly impressed, thanks to Ming, their exceptional brand ambassador. Patek Philippe stores can sometimes feel a bit intimidating, but Ming's approachable and knowledgeable demeanor made the whole experience very comfortable. I was in search of a specific watch and, despite it not being in stock, Ming turned our meeting into a delightful encounter. We talked about various watches and the latest industry trends in a way that felt more like a chat with a fellow watch enthusiast than a sales pitch. For anyone looking for expert guidance combined with a friendly atmosphere in luxury watch shopping, Ming is your...
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