I stopped in the other day to have my charging system checked. The guy went over all the steps with me and checked everything thoroughly and gave me a printed results ticket. I was curious what other stores computers would say so I had 2 other stores check everything. I was surprised to realize none of the other stores (even advance in Lagrange) tested everything as thoroughly as this location did. None of the other stores even gave me a printed copy of the results. This was the only location to check voltages with no load, at idle and under load, lights on/off etc. Everywhere else just said...
Read moreLet me say that the review is because of the commercial manager, Tim. HE is the one who needs to be running this place.
My husband and I came in and spoke with MaLinda at first. She is apparently the GM and I’m not sure why she was the pick of the litter.. This lady knows NOTHING about cars or parts so how is she running this place. She directed every single question to Tim.
Clearly your hiring manager needs to make sure his employees know cars considering it’s an auto part store… this is just...
Read moreI went in for a battery test and Dereke and Chevy were super helpful, kind, and professionals. They looked at my heavily corroded battery and did not judge me. Instead they kindly offered advice and help. They then changed my battery for me in the rain! They truly understand that their business is a people business and provided excellent customer service! If you have any auto parts need I would head to the advanced auto parts in Crestwood and let them take care of you and...
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