Mattress Firm The Crossings — Local services in Crossville

My wife and I stopped by to look for a Twin XL mattress for her and Justin at the Crossville store was extremely helpful. He let her try out the type she wanted and gave us all the information up front with no sales pressure. This was the first place in town we looked so we shopped a few other places and ended up coming back to purchase here later that day. They didn’t have the size in the store but were able to schedule delivery three days later. The company stays in contact via text and email to confirm details and timing so that was nice (only a two hour window). They took the old mattress away and all the packaging so I didn’t have a thing to do when they were finished. Overall it was a great experience and seamless service. Thank you to everyone involved for your excellent work to make us feel taken care of as...

I'm giving a 4 star review for now because I don't have the mattress yet to try out for 120 days. BUT, Nona was a very knowledgeable salesperson regarding the mattress we were looking to buy. She provided us options and NEVER tried to oversell us. That is extremely important in today's economy for us! Everyone has a budget and Nona highly respected that. She ensured we were satisfied with the sales experience and made it seamless. Even made sure we understood all delivery options and details involved. If the mattress works out this would be a 5 star experience, but the mattress is in no way reflective of the experience if it doesn't work out because we were also provided with return options and price matching. Highly recommend seeing Nona and making an informed decision! Great...

My Husband and I bought our mattress a little over a month ago, we went with a split king setup on adjustable bases. The sales manager Justin was absolutely incredible, he knew every bed inside the store inside and out. We came in with problems we are both older and I waited to write this review to see if everything he was telling us about the bed and base was true. Sure enough he was absolutely right my husband and I get a wonderful nights sleep and the adjustable bases have helped so much with our back pain. My husband can get in and out of bed so much easier as well. Would highly recommend going to see Justin!! He’s is incredible and helped us out tremendously. Will be recommending Crossville mattress firm to friends! Thanks...