BUYER BEWARE!! BUYER BEWARE!!
Jason , my salesman was very helpful, courteous and patient. I purchased a recliner lift chair and rocker recliner on FEB 17, 2025. Delivery was as scheduled on Feb 20, 2025. As I explained to Jason, I have a lot of back, neck and pain issues. I have really tried to adjust to the lift chair to no avail. After an hour or so, all I feel is pain. I asked to return the lift chair and get a replacement. I was told their return policy is 24 hours. Ludicrous! I wasn't given this information at the time of purchase. I was also told because the product had been in my home, they could not take it back. Frankly, I have no way of knowing if this product has been in other homes. Apparently, I am simply out the purchase price with no attempt to reconcile my problem. BUYER BEWARE!!
If the merchandise was used, refurbished or special order, could understand. Not standing behind your merchandise. That simply makes me wonder why you aren't confident in you merchandise. If you aren't, how can your future patrons trust you? Alas, I did. After one month, my phone charger quit working. A week or so later, when I engage the motor to recline or rise, the chair makes horrible noises and hesitates. Ok, I understand why you didn't want to exchange this chair. I get it. I don't...
Read moreThe CFM Team can’t be beat!!! They always have everything I want, and in the rare event they don’t, they work to find it!!! Alisa, Bea, Melissa, Justin and the whole crew go above and beyond to work with you. They will even move pieces around on the showroom floor so you can get a visual!! I HIGHLY Recommend Cullman Furniture Market to anyone that wants beautiful, unique furniture with a wonderfully pleasant shopping...
Read moreAll staff was very helpful. Our salesman was on older gentleman and was very knowledgeable. We went in after a specific style bed bed frame and knew right where it was. The loading crew was extremely cautious when load the frame into my truck even adding foam between all the pieces to avoid scratching my truck or the bed frame. Would 100% recommend stopping by for your...
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