Target — Local services in Culpeper

First off, I love Target stores!! I had a drive up order. Everything was there in my order. So I'm giving it 2 stars. I ordered my items, I got to store for drive up service. I said, I was here, came up, no outside delivery available so it said try again later, so I left and came back, still no drive up delivery so it's raining, I pulled up at front door!! I went inside here comes this lady worker pushing this drive up cart to customer service. I said you don't have drive up service? She said to me no it's raining!!!!! I'm like OK. I told her that's my cart so she scanned my phone and went over got my cold items. I waited. When she came back it was her and a younger boy who came from back behind the Starbucks counter/wall to bring my cold items. She ask me if I wanted to switch carts I said no this cart will do. No personality!! Never a " Do you need help"? Or can I push this cart out for you? Nothing!!! I'm parked at the door! Seriously no help. I had over $200 in food three cases of 32 bottles of water!!! and a bad knee and foot. He stood there like he was lost. She walked away. No! Thank you or have a good day or nothing!!!!! Poor customer service. Some of the people that work there need to get more training or another job that you work in the back, not out front with customers. They are making Target look bad!! Some have no personality and no kindness, don't speak!! Oh on top of that, I pushed the drive up cart back inside the glass doors and saw him watching me and came and got the cart. I guess they were scared they were going to get wet!!! No customer service...

This Target is a pretty good store with reasonable prices. Though, I have 2 complaints and 1 observation.

Complaint #1: Some of us still use atm/credit cards without a chip. Your self checkout lanes have the card readers so close to the receipt printers that we have to pick up the printer and move it over in order to swipe a card.

Complaint #2: If you were willing to invest in self checkout lanes you could have at least forked out the extra money to allow us to pay with cash at the register instead of having to wait for a person to come accept our money and then return with change. Going cheap on self checkout lanes in this manner is like buying a car without cup holders in order to save a buck.

Observation: I purchased wireless earbuds and candy today. The boy working the electronics counter followed me through the store to make sure I wasn't planning to steal the earbuds. He's not very stealthy and anyone with any situational awareness would have noticed him. You should probably have him stay in his department. Seriously. Someone is going to call him...

Was looking for TV they had a 70 inch LG advertised in the store for 579.99 which was 270 off. Had to wait twenty minutes for someone to finally acknowledge us in electronics after my wife asked for help. The lady comes over scans the barcode and says there is one in stock, ten minutes later there were none in stock at the store and this item was discontinued. So why would target sell an item that is discontinued? Why would your employee scanner show 1 on hand and later tell me i would have to go to Manassas or Fredericksburg and for me to call the store so they can hold it for me. The lady vas super nice and polite, however she did not work in that department, so i don't feel i was given any alternatives as a customer, it was more like go and help yourself, when the store is advertising an item they dont have on stock actually two items as the same thing happened with a 60 inch tv i asked about as well, there is something definitely not working right. Don't shop much at Target, i dont think i will go back, i do not feel Target wants...