SoleFly Sneaker Boutique — Local services in Cutler Bay

I was referred to this store by an employee who worked at a different shoe store since they didn't have the specific shoe I was looking to purchase. I didn't know this store even existed and thought it would be cool to go and check it out and hopefully they have something I want (I was honestly excited to hear about the shop).

So I pulled up and immediately noticed a huge line wrapping around the building from the front of the store; people sitting in camp out chairs, etc. So I think to myself there must be a new shoe dropping today (I find out they were the Jordan 17 Low Lightning asking one of the guys in line; not a Jordan guy so I could care less).

So I think to myself, well I'm not here for that so maybe I can go in a have a look to see if they had what I was looking for or maybe ask quickly if they did. I pull on the door, it's locked (they were letting people in to buy the J's little by little, make sense). An employee opens the door and says, "Alex?" I tell him no and was about to ask if they had the shoe I was looking for. Before I could even mutter a sound after that, he immediately just popped his head back in the store, closes and locks the door in my face. It was quite honestly the epitome of being rude and disrespectful. Oh, and I also tried calling after, the phone rang and rang and was never picked up either.

Based on that crappy first impression and what I've read here about the employees at other locations (which pretty much confirms the vibe I got), they will NOT be receiving a dime of my money nor will I ever recommend them to anyone I know. I'm as faithful as they come when I attach to something or someplace I like and was genuinely excited to have maybe found a new spot. I was, unfortunately, let down on that front.

I cannot and will not spend my money at a place that doesn't respect or care about...

I enjoy wearing nice shoes just as much as the next person. But when I visit this store on multiple occasions I was overwhelmed by just prices of there merchandise. Sounds like it’s not that bad. But as funny as it sounds In may 2022” there was a pair of nine (chilli reds) that experts believe to sell out. Even if they did sell out how does this Store charge 500$ to an 23 year old for a pair shoes because of the style or convenience … If I would known better I’ll head to the nearest retail stores were the same shoes was selling at 190$. Stores like this charges a premium price to compete with the local retail market. But its noting to show for it beside a receipt from solefly. TY for reviewing before your vist. Idk if you will find a deal there but bewear and try to...

Terrible experience back to back weeks. They advertised a sneaker release for Friday, June 16. The Perine location is a nice drive away from me. I called twice to the location to confirm that they would be getting the sneakers. Both times confirmed I went got there in the morning waited about an hour and a half until opening for the employee to tell me that it was a mistake and they don’t have the shoe. Fast forward to June 23 for the release of another pair of sneakers that I enter a raffle for. I call the day of the release and I’m informed that the raffle wasn’t done and that “ they’re figuring it out” . Whoever is running both locations seems shady and theyre in over their heads. Over all lack of consideration and...