My wife and I are both founding members of this club since it opened about 5 years ago. The gym started off very nice and we really enjoyed it. We are very active and are there 5-6 days every week. As years have passed our monthly dues have continued to rise. Looking back at our credit card statment I can see that our dues have went up $90 since we have joined. We feel as if the gym has nothing to show for this much of an increase in rates, if anything it has quality of the gym has declined. So we are now paying much more to get LESS. Here are just a few of my complaints for those considering joining. The pool area is very hot in the mornings. Since they do not do a very good job at circulating the air it makes it very hard to breathe for those that are swimming competitvely. Due to lifetime renting out their pool to swim teams during the week and weekend, you are limited on swim times. The kids swimming lessons also block you from being able to swim. Lifetime is making extra money by doing this. Its not fair to memebers to be limited to certain part of the facilities when they are paying $250 a month. The pool area ourside used to be very nice, with the gazeebos covered and padding for all the chairs. That is all gone now and has never been replaced. The basketball gym is also rented out to cherr teams so your limited on use of it as well. Once again lifetime is double dipping. Youre now limited on parking as they want to make more money they now allow for people to rent parking spaces. Kids are everywhere!! Parking lot is not safe. They blocked off an exit/entrance saying it was supposed to help with all the cars getting broken into. I have not seen a security guard lately, but they were not helpful anyways. The weight area is sooo crammed packed. They added some things recently and have just squeezed all the machines and benches together. Honestly the weight area is not big at all for the size of the gym. The cardio are is hot! If you plan to run more than 15 min you need to bring a few towels because it gets veey hot very quick. The AC's are controlled by corporate apparently so they cannot make it cooler. Locker rooms have gone way downhill. Towels are all gone and lots of trash all kver the place. You can tell the employees are also fed up because it seems they have a high turn over of employess working the locker rooms.
Hope this feed back helps anyone on the fence. As for my wife and I, we are discussing alternate gym options as we finally feel like we have had enough. We refuse to pay more...
Read moreI’ve been a member for about a year. I may use my membership a few days a month due to flying out of the country for work. The gym itself is beautiful, the locker room is spacious and offers a steam room, sauna, hair dryers, showers with toiletries and plenty of lockers. The equipment is high quality and there’s plenty to go around when I go to the facility which is around 11 am to 1 pm.
My only gripe is the yoga classes. I’ve been practicing yoga for over 10 years in several studios from various instructors and I am familiar with popular westernized variations offered in gyms. I’ve attended several of LT yoga classes and literally they’re all the same regardless of the different names. They only offer Ashtanga and a Yin class called surrender. This has been very disappointing. High paced yoga classes are great but LTs lack of diversity is meh. There’s no hatha, there’s no beginners there’s only intense, fast paced work outs which feel very dangerous. I’ve overheard instructors say that they’re boxed in and have to stay on brand.
Instead of taking a yoga class I try to use the rooms when they are free from classes but I am harassed by specific instructors. The majority of the classes are in the morning or in the evening and the rooms are free mid day. Specific instructors guard the rooms as if it’s their private studios. One requested that I leave because she was charging for a private class that wasn’t posted on the calendar otherwise I would’ve avoided the room. Not all the instructors come off as catty or snobbish. Meghan and Tony are very kind and have a compassionate practice. It would be great if LT would allow a more diverse range of yoga practices, I am sure their classes would have higher attendance especially from newer guests.
Update 3/2024 My truck was hit while I was in the gym. I contacted the police to have a report made and to gain access to any video footage LT may have from the parking lot. Staying on brand they weren’t very helpful. No cameras around the lot and their attitude was lacking when I told them it was a hit and run. For what they’re charging, and the overall experience I’ve encountered inside the gym and with their instructors, it’s not worth the tremendous price for...
Read moreAfter nearly 3 years of being a member I decided to place my account on hold and not even a month after they reactivated my account without my permission. My schedule is stacked so I decided to give them a call to address the problem, after an hour of calling with no one answering I decided to drive up there. Once I get there there not one but two employees at the front desk just staring into space and claiming it was busy which is why they didn’t answer however I kept calling up the moment I walked in. Not only was my money not refunded they’re making me wait 4 days until a supervisor is there to refund me, you heard that right a club that big does not have someone to refund me on sight, or maybe they do they just don’t want to do it for me right away, which only goes to show I was right for deactivating my account in the first place, most of the staff at the location is incredibly rude and won’t even acknowledge you when you walk in I guess because we owe them something. Stay away from this location it is managed very poorly. Not to mention at least 1 vehicle break in is guaranteed daily Update: I guess me calling for 4 hours straight and never getting an answer is fine. Tuesday came and the manager never called, I showed up and she was not there. Also what do you mean is not a valid reason? I was never communicated that there was a date my account would be reactivated. Seems pretty shady to me. Also you’re definitely one of the ones that has never even greeted me as I walked in. I rest my case, and will have to ride out one more month thanks to your incompetence. The girl that did help me was sweet, like I said a lot of the staff is rude...
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