Piada Italian Street Food — Restaurant in Cypress

I love coming to this place especially after a nice long workout. This place is an absolute must try place. They always treat me well when I come in. This has become my go to place when I want a quick bite to eat. I always have great service especially from Callin. Callin is a great person and he is always working hard. He cares for the customers. I come here so much and he always remember my order and my name. He always has a great attitude. I’ve never seen him have a bad attitude and I come here multiple times a week. Thank you, Callin. Keep up the great work.

Now for the chefs.. Chef Robert! Every time I come in, he already knows my order. He asks with great attitude about do I want the usual. Remembering somebody can be hard sometimes but not for Chef Robert. Thanks for all your hard work Chef Robert and making me feel welcomed. Chef Erika, you already know I appreciate you too. Thanks for remembering me as well. She always has a smile on her face and treat the customers very well. Definitely had to give a shout out to you Chef Erika. I appreciate your hard work! If you want some great service and good healthy food after a nice long workout, definitely come to this place! The power bowl and the basil pesto bowl are the go to options for me but they have a lot of other great...

Went in 40 minutes before the store closed wanting a simple plate of pasta with salmon. Waited 5 minutes just to get greeted at the counter, as all of the employees looked at us but no one wanted to come help us. Finally one of the ladies came over to us and with a very negative attitude asked us "what do you want?" We told her 1 regular bowl of pasta with salmon, which seemed to have bothered her, as in, how could we even dare ask for salmon. When we asked how long it would take she said 8 minutes, and when we were checking the time before the store closed to not inconvenience the staff, she said, again with a very rude attitude, "We're about to close".

Long story short, we ended up getting a bowl of pasta by itself, paid and left. I've worked in restaurants for a long time and I would never come in 5-10 minutes before closing, but I feel like coming in 40 minutes before the store closes should allow us to get food without inconveniencing anybody, especially since we were taking the food to go. During this whole time they were starting to take the entire line apart. Terrible experience, especially as I've eaten at other Piada's before, but I will never go to this location again, and I recommend you...

I scheduled a pickup order for 4:30PM. Realizing that I would not make this scheduled pick up time due to traffic, I called the store to ask if it would be okay for them to wait to make the order. Since the order was already made, the offered to remake it once I arrived. I finally arrived at 5:05 and they decided to make my order once I got there. The lady sweeping asked me why my order was being remade and I told her that it was because we were 40 minutes late to picking it up. She immediately walked behind the counter, in earshot, and gossiped about me to her coworkers, saying that I should’ve just ate it cold. Essentially making it a big deal that I was having my order remade, when that is what was offered to me. My new order was missing the parmesan sauce so I went up to get it. When I went up there, she continued to make comments which lead to me crying. I suffer with extreme anxiety and have been on medication for the past 3 months and this traumatic interaction caused a major setback in my progress. I felt like each of the female workers were very rude and were mean girls to me. I love Piada but lost my appetite for this restaurant after...