Batky Jewelers — Local services in Dallas

I called Batky Jewelers in advance to have my wedding ring appraised since I was moving out of the country and wanted to update my insurance policy. Mr. Batky was very unfriendly on the phone, but asked me to come in and he would do the appraisal on the spot. When I arrived, there were four other customers in his very small store. He asked if I was the "appraisal lady" and asked to see my rings immediately. He snatched them out of my hands, looked at them for a couple of seconds without a microscope and threw his hand back toward me and yelled, "These are not diamonds, and I do NOT deal with things like these!" He made and enormous scene. One customer even gasped outloud. Not only did my family jeweler, who is not in Dallas, customize my rings, but I have had several appraisals done over the last few years for insurance purposes. I have never encountered someone so rude for no reason. Later that afternoon, I found an appraiser who came in on his day off to look at my rings. He assured me my rings were real in and perfect condition. I told him what had happened and he said he has known Mr. Batky for 25 years and he is one of the rudest and most untrustworthy men he has ever known in the jewelry business. I would recommend taking your business elsewhere if you are in the market for diamonds/jewelry/appraisals etc.... After my experience, I would not trust someone like that for important and expensive purchases. I hope this helps prevent a terrible situation for someone else...

I went to Batky Jewelers because my wedding ring had been damaged. From the moment I walked in and met Richard Batky, I knew he was the right jeweler for me. He inspected my ring and took the time to advised me on my options to either get it repaired or to completely change the look of the setting. I opted to change it. He asked me for direction on what styles I liked, and went to work. He called me a few weeks later to tell me my ring was ready!!!!! When I went to pick it up, I was beyond surprised and pleased!!!! Wow!!!! He used my original diamonds and designed the most beautiful wedding ring!!!! It is an absolute one of a kind masterpiece. I would highly recommend Batky Jewelers. Richard is lovely to work with. He loves to get to know his customers on a personal level and crafts the most beautiful pieces. Thank you,...

We are so lucky to have found Richard! I wanted to have a custom wedding band made for my fiance and he was able to replicate the design absolutely perfectly, and made some wonderful suggestions that really brought the ring together. Not only that, he’s very quick and was able to resize the ring twice before our wedding day, and both times he got it back to us in just a few days. His attention to detail is unmatched, and his custom work in his shop really exemplifies his true craftsmanship which makes for a really unique jewelry experience. For any jewelry needs I will be coming back to...