*SUCH A GREAT DENTIST OFFICE! CLEAN, QUICK, & FRIENDLY *
From start to finish i, a mom of 4, had an amazing time. 15, 9, 3 & 2.
When we first arrived we notice the dentist office is in the corner of the shopping center. They are in the same shopping center as the grocery store called, "EL RIO GRANDE..". So there is a lot of parking from the front of the dentist office to in front the store, which we thought was convenient.
As we walked up we notice a clean outside and a nice painted suite. When we walked in the inside matched the outside to a T... IT WAS CLEAN. As you come from the front door down the aisles you will see they have two rows of 3 benches that you can sit on. To the right of the front desk they have a play area that includes a jungle gym and slide. Along with 3 tablets installed into the walls in the corner for bigger kids to play with. To the left of the front desk they have their theater room where they have more benches for sitting and a super big screen so that everyone can see what is being shown.
My kids left my side as soon as we got in the big kids went to the tablets and the little ones went straight to the jungle gym. That gave me time to head straight to the front desk and sign in.
They have two lines for the front desk so signing in was quick and easy. They greeted us with big hellos and smiles when we walked in and then greeted me again when i got to the desk alone. i loved the attention and friendliness. They ask for name and identification. Then i got handed a clipboard with two pages to complete and sent on my way till our names were called.
The wait time wasn't long at all, maybe within 15-20 mins they were calling us one by one for x-rays. Once the second child came back from x-rays they were directing us to our room to meet our doctor and get comfortable.
Our area came with one chair for the exam, a tv mounted on the wall for us to follow along with the doctor, and bench for the family to sit, and a lovely workstation for all other needs. The playlist was even a nice touch we didn't hear one song we didn't like. :)
Our nurse Maria settled us in and explained that we would be introduced to Dr. S. soon. Dr. S. came in with great vibes and a big smile, making us feel so welcomed, while introducing herself. One by one she had each kid get in her chair and we watch along as the tv mounted on the wall allowed us to see what she saw on their mouth along with what the Xray showed. Nurse Maria would then explained what each kid would need and had us review and sign the paperwork to go with it. With four kids we were in and out of that back room within 20-30 mins. They even made our toddlers comfortable to where they sat in the exam chair on their own and got their exam like big kids. This was our first worry free trip to the dentist office. Thank you Dr. S.
From there Dr. S. and Nurse Maria asked us if we had any questions or needed anything further. We settled our needs and was sent on our way with 4 new tooth brushes.
We even got a free picture with the bear in the button form and we received a free balloon animal on our way out.
We had such a great time and have made this dentist office our new home.
Thank you Dr. S. and the whole team at the Bear Creek Family Dentistry - East Dallas - 3045 N BUCKNER BLVD. DALLAS, TX
The Front desk and technicians in the back are extremely friendly. Nice make you feel welcome. Make you feel at home. The dentist, Dr. Alegre. My grandchildren age 4 and three are also patients there and they’re made to feel very comfortable. They love the computer games and balloons Bear Creek is the family place to be for...
Read moreGreat service ! From entering the office everything was clean and neat! Front desk was super nice Adamari and Guadalupe greeted me nicely and were very helpful throughout my whole visit . Dr.Nureyev and assistant did a great job during treatment! Thank you so much definitely will be coming back to...
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