Clothes Circuit — Local services in Dallas

A friend of mine brought me here years ago to shop and it was such a pleasant and wonderful experience each time I visited - The staff was helpful, friendly and courteous. So much so, I chose to consign here instead of local consignment shops in my area (which is roughly 40 miles away); and what a different experience it was.

When I arrived I was pointed in the direction of the consignment area by a staff member. I had a small bag of Coach wallets and small purses (Maybe 6-7 items total) and when I walked through the door a woman said, under her breath, "Jesus Christ", sighed and then said, "Hold on. I'll be with you in a minute". I smiled and waited for her, it was after all a Monday morning, so perhaps she had a long weekend. From go, she was incredibly short with me while she was putting in my information. When I began taking my items out and placing them on the table, she gawked at them as if I had placed a literal bag of trash on the table before looking to another co-worker in the room. The co-worker approached the table, held one of the wallets in her hand and in quite possibly the most condescending tone quipped, "Oh no. We do NOT accept Coach". I started to say I was sorry and didn't realize that but she interrupted me and reiterated to her co-workers how out of date they were and said something to the extent that it would be "very difficult" to find a place that would accept them and "good luck" as she handed me a list of other consignment stores. The whole ordeal was incredibly unprofessional, rude, and catty.

I've consigned at many stores across DFW and never received such poor treatment, which is the real reason for this review. I fully understand that stores do not take certain brands, they might not be a good fit, out of season, too old etc. But there is a way of handling it professionally and there is a way of handling poorly. With this stores long history, I truly hope the owners will work to better their customer service and teach their staff to make it a great experience for ALL who walk...

I don't think I'm going to keep shopping here. Here's why : The staff ALWAYS looks at you like they are judging you or like you can't afford the items your looking at. They stand around and gossip. If they aren't gossiping they are arguing with each other or talking about issues going on in the store. They do this IN FRONT of all the customers in the store shopping. This happens every single time I've came there.

Today I decided to visit the consignment part of the store. I brought in a nearly brand new pair of Christian Louboutin boots worn one time. The red on the bottom was fully intact with no scratches at all. The ladies behind the counter snubbed their noses at the boots and acted like they weren't good enough. I asked how much they would sell them for and they said they did not know because the lady who does the pricing was not there. Then they handed me a baby wipe and asked me the clean the shoes off. THEY ARE BRAND NEW hardly ever been touched. Clearly all the staff here feels the need to prove themselves better than everyone else. They treat you like you aren't good enough or your broke. On my way out of the store I grabbed a Burberry jacket , purchased it , and left. I won't be back lol. You can't treat clients anyway you want just because you think they...

After moving from Denver and cleaning out my closet I decided to try a Dallas consignment shop, this shop. I had only had experience consigning at one place in Cherry Hills in CO which was fantastic and offered a 50/50 spilt. Sadly Clothes Circuit split is 40/60 so by the time you bring over all your beautiful things you really do not come out with much. Plus items are priced on the low side. Also it was frustrating when I was told they would take a jacket after I had it dry cleaned only to tell me no after I brought it back the following week. The policy of donating without your concern is even worse. I had a used once Nike Fuel band that they gave away because they thought it did not work but most likely needed to be charged. Hopefully someone put it to good use. Missing my old Denver consignment store as it was smaller, personable and fair. So far not finding a consignment place to be excited about.

Update 7/17/17: I keep trying to like this place but it's have comes to terms with never bringing anything to sell here again. The policies are not customer friendly and the communication is awful. So disappointing. Changed to 2 stars. I wouldn't bother with this place. You'd be better off donating your items to charity and taking the...