Precision Fitness Center welcomes you into an oasis of wellness that goes beyond just a place to hone your physical strength. It stands as lighthouse of excellent customer service, cleanliness, and top-notch amenities that cater to fitness enthusiasts of all levels.
Instantly I noticed the impeccably clean and well-maintained facilities. The bathrooms and locker rooms are always pristine, reflecting a level of hygiene that is truly commendable. It becomes immediately evident that the management prioritizes the cleanliness of these spaces, making sure that every member has a pleasant experience.
Another appetizer is the extensive selection of energy drinks, catering to a diverse range of dietary preferences and energy needs. Whether you are looking for a pre-workout boost or a post-workout recovery, the assortment available at Precision Fitness is sure to satisfy your needs, providing the necessary fuel to power your workouts and aid in recovery.
Precision Fitness’ main course is the collection of weight machines and free weights as these areas are furnished with the latest and best apparatus, catering to both beginners and experienced weightlifters. The aerobic equipment is no less, offering a variety of machines to help you achieve your cardiovascular goals with ease and efficiency.
Now, serving as the desserts for your fitness appetite, Precision Fitness provides; a posing room for the expert, individual sauna rooms, chiropractor, Normatec Recovery system, onsite blood work staffing and a protein shake bar.
Yet, what truly sets Precision Fitness apart is its extraordinary customer service. The staff here is not only highly professional but also possesses an in-depth knowledge of fitness and wellness. They communicate with a level of professionalism and expertise, offering a pleasant greeting upon entry and an expert sphere without negative epithets, foul language, or insults. This approachable demeanor coupled with their proficient language use, fosters an environment where members can freely ask questions and seek advice, thus enhancing everyone’s overall fitness journey.
In conclusion, Precision Fitness Gym is not just a gym; it's a community where excellence meets passion and dedication. Whether you are embarking on your fitness journey or looking to elevate your existing routine, this is the place where every detail is catered to with an unparalleled level of precision and care. Do yourself a favor and experience the excellence that is Precision Fitness Gym; your future self...
Read moreAbsolutely unacceptable behavior from gym management — avoid this place at all costs.
I was in the locker room last night at 8:03 pm, calmly packing up my things, when the GM, Kim, stormed in aggressively and started shouting at me to “get out” — as if I were trespassing or causing a scene. I told him, “I’m packing up right now, almost done.” But instead of showing basic human decency, he escalated, yelling:
“No, you need to get out right now!” “You’re the only one here!” “Do you want to be a member here?”
Shocked by his tone, I responded, “You see me putting my stuff in my bag and putting my shoes on — what’s your problem, dude?” But Kim continued berating me in a loud, confrontational voice:
“You need to get out right now.” “You can’t be a member here if you do this.” “Insurance says no one can be here after 8 PM.”
I was already walking out — maybe a minute after it started — and tried to speak with him calmly outside to express that his tone and behavior were completely inappropriate. He cut me off again, yelling, “No, you need to get out, I have work to do.” No apology, no professionalism — just raw, hostile disrespect.
This was, without exaggeration, the most infuriating and humiliating experience I’ve ever had with any business. I’ve been a loyal member for over 3 years, but ever since Kim took over nearly 2 years ago, it’s been clear he has no interest in treating people with respect — especially not Black men like myself. He walks around the facility with a toxic mix of arrogance and entitlement, smiling and chatting up certain members while acting irritated and dismissive toward others. The racial undertones are not subtle.
I’ve kept quiet for too long because the gym itself met my fitness needs, but this level of unprovoked aggression and disrespect crosses a line. It's a disgrace to the previous management, who ran the gym with fairness and professionalism. Now? It’s like the place is run by an impulsive, power-tripping child.
And let’s be clear: there is no legitimate insurance policy that justifies screaming at a paying customer who is calmly exiting the locker room three minutes after closing. That’s not policy — that’s ego and hostility on full display.
If you value respect, fairness, or basic human decency, do yourself a favor and take your business elsewhere. This place is toxic under current management, and frankly, Kim is a liability to this business and a danger to...
Read moreGym is good looking and all. But customer service was terrible. I sent a mail of membership cancellation for one of my parents, yet that same day of cancelling they charged another yearly fee. I tried to tell them and asked for a refund. But they said no they couldn't bc their system wouldn’t allow it. So I had no choice than to report to the bank. I got my money back, but these people were upset about it. After that there has been a dilema I was unaware about. After the claim, apparently my bank didn’t let the gym withdraw the monthly fees anymore. One of the guys told me about it and said that I couldn’t go in anymore till the payment went through. So it’s been two months that I didn’t go, plus I was out of town. When I came back I made sure and was convinced everything was okay. But no, while working out, one of the guys there came up to me and humiliated me that if I didn’t have money to pay my bills, I would had to get out of their floor, right in front of everyone. It is important to talk, ask and clear any misunderstandings before going straight into that public humiliation. But that is not the correct way to talk to anyone, especially to a young lady. When I tried to explain them the misunderstanding, their typical excuse was “we weren’t there when that happened”🤷🏻♀️ reason being bc there were new owners. No this was just terrible. And they even wanted to charge me for the 2 months I wasn’t allowed to go. Can you believe this? All because they tried to overcharge but couldn’t get away with it. I decided to immediately cancel my membership. And didn’t care about those 2 monthly fees. I just told them to charge it from my parents card and that’s it. Now guess what? Months later I received a call from collections recently letting me know that there is still that same balance pending, and it will get reported to MY credit history. And all this drama bc of getting charged unfairly in the beginning. I’m barely building up my credit history, now I get this?? Why to this extreme?? Let me tell y’all if you consider getting a membership here, I am no one to tell you not to, but you’ll have to keep a good eye, and be...
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