HOTWORX - Dallas, TX - Bishop Arts — Local services in Dallas

HOTWORX Richardson operates with a serious lack of transparency and ethics. I requested a copy of the agreement at sign-up but never received it until I tried to cancel. The cancellation policy was never disclosed, and I was only shown the final screen, which excluded key terms.

Once you sign, you only have 3 days to cancel—after that, you're locked in for 2 months. To terminate, you must give 60 days' notice and pay for 2 more months or pay a $99 + tax fee. Despite stating I did not agree with these terms, they still charged my card without authorization.

Their misleading practices and lack of ethics make this a gym I cannot recommend. Be cautious before...

I love this place. Shawn did a wonderful job taking me through the studio, explaining how to use the equipment and how the workouts can improve my overall health. I also can not get over how inexpensive this place was compared to hot yoga or some of the other fitness studios with somewhat similar facilities. I have been a huge proponent for infrared saunas for years and HOTWORX combines the detoxification aspect along with a very strenuous workout. I come out feeling amazing. Tired but invigorated. I sleep like a baby each day I workout there and have yet to feel sore the next day. It’s a great concept with amazing results. I’m booking my next...

Updating to add once again the lack of communication from this place when things are happening. Try to come workout and couldn't get in because they were painting the door. Y'all should be sending out email blasts or change it in the app to where we are unable to book sessions. Me standing outside the door right now with booked sessions of absolutely ridiculous.

Original review: I like Hotworx in general so I won't give one star but booking a session and coming in to find all of the equipment removed and being told I'll have to wait 30 min deserves one star. I also don't like booking sessions during staffed hours, coming in, and the heat...