Hughes Funeral Homes - Oak Cliff Chapel — Local services in Dallas

Words can’t express the wonderful service we received from Mr. Ronald Hughes and his staff. From the very first day he made availability to meet with our family during one of the toughest moments our family endured. Ronald met with us the same day, explained everything in details, presented all options possible, and never did he rush anything. He made sure him and his staff were available for anything our family needed during this process. They allowed immediate family time alone with our nephew before public visitation before the viewing and the day of the burial. We had no idea what had to be done first/last and with out their help I am sure it would have been a mess but we are forever grateful my nephew received the burial he deserved. Thank you very much Mr. Ronald Hughes...

During such a difficult time our family was at peace with the way our funeral director, Cathy Lechuga took care of us recently. She does an excellent job, graciously empathetic and attentive. It’s sad to say not all the staff at Hughes Funeral Home is this way. The older Hispanic man is very rude and has no empathy. Our family has suffered a loss and he was so uncaring in the way he spoke to us. We do not know him on a personal level for him to have spoken to us the way he did. I hope the owner(s) know how this looks for his/her business. Overall I would recommend the funeral home because of the director. You would definitely be in good hands. BUT hopefully other families will not have the same interaction with the older...

We attended a family viewing on 12/12/2024 which the time was scheduled from 5:00pm to 7:00pm and the director started directing family and visitors out by 6:30pm. The director was placing his hands on some attendants telling them to exit the establishment at it was closing. The time was provided by the establishment and yet the time wasn't honored. I hope corporate or the owner of the establishment makes sure how his Director is managing his establishment. As it is families are dealing with the emotional stress and to top it off, to feel kicked out and as if we dont matter. The family entrusted Hughs for the burial process and to make it difficult, makes it much easier to NOT choose or recommend them at all!...