Subway — Restaurant in Dallas

WORST subway I've ever been too! Manager is apathetic and rude, which of course, sets the example for her employees to be exactly the same. Unfortunately, the Subway I went to for years closed down, so this place on Jefferson is now the closest location to me. The couple of times I ordered on the app, my order was incorrect and not fresh. The latest incident, was I had won a subway contest which gave me free cookies for a month, no purchase necessary to redeem. When I went there to redeem my free cookie, the employee and the "manager", refused to allow me to redeem the free cookie there, even though I showed her the order placed with a $0.00 balance due along with the coupon for the free cookie. Manager was incredibly rude and stated she wouldn't redeem the free cookie unless I had a "printed receipt". That's a scam, there is NO WAY to get a printed receipt with this coupon! She just didn't want to provide the free cookie.This subway location needs the current manager and staff to be COMLETELY cleared out and a NEW manager with properly hired and trained staff, to be put in their place. Until then, I'll never go back to this subway location on Jefferson Blvd,...

I went to the Subway to use a coupon that I got in the mail. The lady behind the counter told me I could only get one meat with the coupon. I had used a similar coupon at a Subway in Plano also at the Subway on Zang and I was able to get one of the sandwich they are listed on their menu that had more than one meat. While I was there a Hispanic lady came behind me and made an order. The lady behind the counter fixed the Hispanic later order before mine. No only was she lying about how many meats I can get on the sandwich she was racist. The next day I went to the Subway on Zang and use the same coupon and was able to get a sandwich with more...

I purchased a 6 box of cookies from Jefferson subway and the store didn't have it this order was purchased through delivery. The driver did his job letting me know. So I called the store for a refund. The person said no and said but didn't receive it I am in titled to a refund. I'll call back as she suggested, so I called back that morning to speak to management no one answered the phone I called a second time and the phone hung up on me in less than 2 minutes I called again and it hung up in less than 1. What happened it was a box of cookies worth 4.99. I guess they didn't want me ordering...