This was one of the worst experiences I have had at a paleteria. First, the girls working did not care to greet me when I walked in. I was the only customer there, so it was not difficult to see I had come in. I ended up ordering a scoop of mango ice cream and a large champurrado. The girl taking my order had to discuss with another worker if they even had any (the special sign is still posted as you see in the picture). I then notice that she goes to a fridge to get it and proceeds to microwave the champurrado. I know what you are thinking, at this point I should have said I no longer wanted it and left with the scoop of ice cream. However, I stuck it out and almost 5 minutes later, she finally gets ready to pour the champurrado in my to-go cup but not before she decided to respond to something on her phone. I was shocked at the lack of professionalism. Plus, the champurrado tasted burnt after being microwaved. I literally took two sips and threw away the rest. The ice cream tasted old and had probably been refrozen so many times that it didn't even taste like mango anymore. I also had to throw it away. I hate throwing away food, but in this case, it...
Read moreGot a funnel cake with strawberry topping very disgusting. Even though it was cheap, it was not worth the stomache. The funnel cake was about 3 inches thick, only a little powder sugar, and a small scoop of strawberries for the size. The funnel cake was hard/overcooked and it tasted like it was cooked in old grease. Very nasty. Would never go back and highly...
Read moreYou should train better your employees to follow the order number they have, not because the first person orders 5 products and the next customers place an order of 2, they will place their order first, if it is going to be the case, it is better not to give the number. and I ask your employees about my order and they...
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