I made a purchase at this butcher shop, and since the product was frozen, I didn’t realize until I got home that I had been given the wrong one. It was a human error —something that can happen to anyone— but it was still a bit frustrating.
Still, I decided to call to check if they had the meat I needed and to explain what had happened. To my surprise, their service was outstanding—they were very kind, quickly resolved the issue, apologized for the inconvenience, and provided me with the correct product at no additional cost.
I understand that mistakes can happen, but I can confidently say that the service I received was exceptional. I was very pleased and will definitely continue shopping here. They offer excellent quality products, and I highly...
Read moreIt is perplexing that this establishment is not listed as one of the best delis in Connecticut, as the quality of the sandwiches served here far surpasses any other deli in the area. In fact, I would go so far as to say that these are the best sandwiches I have ever had.
All sandwiches are remarkable and the bread is always fresh and perfectly toasted. In terms of value, the portions are generous and satisfying, making it an excellent option for a fulfilling meal. The pricing is also reasonable, given the quality of the food and the service.
This place is by far a hidden gem that deserves more recognition for its exceptional sandwiches. I would highly recommend it to anyone looking for a high-quality...
Read moreUnfortunately, as a food spot, a lot of the young college aged kids cutting the meat were not wearing masks. We also over heard other couples deciding if they should stay or leave.
While the sandwiches were really good, if a food establishment doesn’t take health precautions seriously I can’t ever go back. If wearing a simple mask is hard not sure how other sanitary measures are. Interesting how other comments also notice this problem so it seems like it’s consistent. Disappointing really.
Edit: The response was “strict mask requirements” though multiple comments all say the same thing. Again all of these were during height of pandemic before vaccines/mask...
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