Terrible service. I booked 3 watches in for battery replacements. I was told to collect the following day..... After going back and forth for a WEEK, I finally got the watches back. I was then inconvenienced by being charged an extra $ 2000 which took another week to sort out with my bank. The one watch had a residue all over the face, and Maurice told me that it was like that when I booked it in. I was 100% sure that it was not as my wife looks after her watch.
This all happened in June
Now it is 4 months later and 2 of the 3 watches need to have battery replacements again because the batteries are dead / faulty!!!! Batteries normally last 2 years?
The store is a mess, Maurice the owner is very good at making excuses and blaming others.
Never ever again, will...
Read moreMy sister got her engagement ring from here and they were very helpful. They create a custom ring just for her. I love how the use a wax molding 1st that needs to be approved before they proceed to making your custom ring. You can purchase one of their sterling silver rings or any of their other jewelry that's available. There's also accessories, bags, watches, and so forth available. The staff is super friendly and informative about different options available. I'm glad we both stumbled across this jewelry store. My sister got the Ring of her dreams and I also purchased an amazing automatic...
Read moreHad a great experience as a first time customer. I took a very sentimental ring to Maurice to see if he could do anything to refinish it. After many visits to other jewelry stores and hearing No, he was the only one that was willing to help me. The ring was not expensive or made of gold but he treated it as if it was. After a few days I went to pick up my ring and he did such a beautiful job!! I could not believe it. My ring looked brand new. Thank you Maurice for the care and great service you provided. I truly...
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