The stars are for the two young lady’s doing a great job. I was sadly disappointed by the restroom appearance and smell. Also, the fact that the African-Americanyoung lady at the front only had a Fan and it was 91° and at the other end there was a nice non-African-American young lady? Working in a air conditioned office after going to the bathroom realizing it wasn’t in the condition for changing my clothes to go for a swim I asked if I was able to get a refund because of the unsanitary conditions. I was told that I needed to email someone, I just opted to donate that amount and leave this review instead I have been in the area for years. I’ve come there I’ve walked the cemetery grounds for exercise I always thought of this place being very decent. To actually see the type of filth and no smell of any cleaning agent, and again the young lady working with only a fan and that heat. Need to do better for real. She was a very apologetic and professional individual, and we all deserve the same fairness I didn’t see where she had any water some other people Where? complaining about something that went on inside the pool area. This young lady was handling it like she actually owned the business. Her customer service skills are impeccable and she deserves better. If that’s all you have to offer her is a fan that just circulates the hot heat. You should be ashamed of yourself. You should at least have a portable AC for this area. Go to this pool at your own risk, If you care about who you are, you we don’t deserve to pay to be in a...
Read moreI had the pleasure of experiencing exceptional customer service and attentiveness from Loren during my recent visit to Glenlake Pool, and I must say, it truly made our day memorable. Loren's dedication to providing excellent customer service was evident from the moment we arrived. Her warm smile, friendly demeanor, and willingness to assist with any inquiries created a welcoming atmosphere that instantly put us at ease.
Our experience at Glenlake Pool was nothing short of delightful, largely thanks to Loren and the exceptional team of lifeguards. Their professionalism, friendliness, and commitment to customer satisfaction truly set them apart. I wholeheartedly recommend Glenlake Pool to anyone seeking a family-friendly and safe swimming environment. Thank you, Loren, and the lifeguards, for making our visit...
Read moreFree parking. Easy to find. Close to gym Clean. Opens at 10 and closes at 6pm. Locker rooms to change clothes. Tables to eat. Chairs to recline. Stay out of the lap lane. Pool is huge. Area for kids and deep end 8' for adults. Lifeguards on duty. You can bring food and snacks. They don't sell food. Great location. Swim here then head down to square pub or raging burrito to eat. Mixed crowd of people. All ages. I would recommend this to someone wanting to chill and swim.. kids are loud buy that's expected. Oh and once a hour there's an adult only swim. So for 10 mins all kids out of pool. Smart. Helps parents keep track of their little ones... and the water is clear and clean.. great...
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