Habitec Security of Columbus — Local services in Delaware

It has now been 7-8 years. Habitec has been good at monitoring our system and doing really good at keeping us in the loop. Only complaint t is that we got an external camera and it hadn’t worked as much as it has. Service call ($99) and problem returned three days later. Second service call and he’s advising that I buy a new camera.

Great for security. Maybe not the best at IT. ———- We have been with Habitec Security for about six-eight months now and have found the experience to be overall a great one. Our biggest challenge has been with smoke alarms that go off while we are baking -- which...

Everything that I asked of Habitec was accomplished quickly and effectively. I was and am very impressed with Kelly the local manager who was very responsive to our needs. Never did I have to call back to follow up. The technicians all seemed very capable and customer oriented. I had a fair amount of e-mail interaction with Laura the office manager and Laura was equally responsive and customer oriented. I trust this company and their people and would not hesitate to recommend them to anyone and would gladly...

My alarm system is 30 plus years old and apparently there aren't that many of them around. Some of the buttons on my keypad stopped working and when I tried make some code changes myself I messed it up. Luke, from the Delaware office, came out today cleaned the keypad inside and out and was able to reprogram the codes I needed. Granted he did use documentation that I was able to provide since he didn't have anything readily available. I feel safer now with a working alarm system even though...