Matt is incredibly knowledgeable about all hardware, software and networking issues - commercial and residential. He recently troubleshot and fixed a Cat 8 installation in our home in record speed. It's new tech and not everyone is familiar with the inner workings of this type of install. He spoke with me about it to spec out the work matter-of-factly as if he had been doing it his whole career. He's also incredibly humble - a telling characteristic of a master craftsman. I'll be using him in the future for all technology...
Read moreMatt is not only a master of his craft, but an awesome human being overall. He will give you personal phone calls--sometimes even after his doors have shut--just to tell you how your computer is doing. Whatever you ask him to do, he gives a 300% effort. Not to mention he does so for a VERY fair price. He is super generous, honest, and trustworthy. As long as I live in this state, I will not bring my horrifically glitchy PC to anyone else and I recommend everyone else...
Read moreMy Dell had slowed down considerably. I decided to try out User Friendly based on a couple of positive online reviews. Matt was able to quickly diagnose problem and offer solutions at different prices. He thoroughly explained each option and was never pushy. Since he installed a new SS drive (at what I felt was a very fair price,) computer is faster than ever and has been running without issue for two months. Great experience....
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