I bought a dress not even a week ago, I was having issues finding shoes for the dress so I decided to take the dress back and change it to the extract same one in black. I misplaced the receipt. I went in this morning and the older woman was very rude. I asked her if she could look up the receipt and she said it would take too long. (She could have looked up the receipt) she chose not to. I told her I had the time and date and she said no.
I understand that a receipt is required but as the owner I know that under your discretion you could have made an exception. We are talking about a $50 dollar dress, all we wanted to do was change the dress to a different color. We didn’t want our money back. A couple days ago they were so helpful trying to sell the dress and not so helpful now. Very disappointed. Definitely taking my business elsewhere. These ladies ready to take your money but won’t work with you if you misplaced a piece of paper that says you were there and you bought the item. Definitely not...
Read moreDo you have a celebration to attend ? A birthday party ? Want the cutest baby clothes ever ? Come into Modas Marilyn and give them a try and experience a store like no other store ! Big box stores are fading but smaller specialty stores are the future ! Prom Dresses , Baptismal apparel , Quincenera fiesta, kids sizes , kids apparel , jewelry , shoes , and much more ! Come see and support local business in Des Moines. Family owned and truly...
Read moreThe people there was so nice and respectful and even though they didn’t have what I wanted I still came out with a nice sharp suit and they help me find a belt with it and they tamper the paints where I wanted and everything and I just personally wanted to thank Modas Marilyn for taking your time to help and giving me my my sis a...
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