Route 69 Vapor — Local services in Des Moines

Staff is very helpful and excellent customer service. Thank you Trudy! Due to the distance I have to drive, I started going to CIV cause it was closer. BIG MISTAKE. Their rewards program is a joke, I would have like 100 bucks on your rewards program. Their lack of professionalism and customer service has me coming back and crawling on my hands and knees for ever thinking of leaving this store. ----------------UPDATE--------------- I went in because I couldn't get my atomizer to work and to get a replacement coil. Two gentlemen took the time to take apart my vape and interchange parts to figure out the problem. After checking the entire thing over, it actually was that I had a defective coil Before they tried the coil the one gentleman offered to buy the coil they were using to test if it didn't work. Great customer service! Thank you so much! Your service is...

The staff is great and always friendly. I had bought a new mod and tank the other day and they are great! I felt like i received a great deal and am happy with it but after doing research online for my products I became disheartened, I had noticed the huge price difference so i looked at more buying options to confirm that they have both been DOUBLED in price compared to other popular options online that would be shipped to me free. Surely enough all sales are final :( I am happy with what i have but cant help but feel i got ripped off in a sense. I don't mind paying a little more to support local shops but I am not cool paying 2 times the listing price. Again staff is great and juice...

My son is such a frequent customer that all I need to do is mention his name and request his usual and they know exactly what to get. They are all very friendly to me and I appreciate that they don't blow the smoke in my face. It may not have much nicotine but it might have tar and that I'm allergic to. I still have no desire to vape nor smoke but if I did I'd come here for my supplies. They know what they're talking about. I pay an average of $30/2 bottles. Don't think that's too bad. And as far as I know they do NOT sell vape w cbd oil or thc. I could be...