ALDI — Local services in Des Moines

Still some good deals, but VERY POOR customer service from some employees there. On 07/02/2025, the evening cashier didn't greet me or even look at me when she finally arrived at the check out to do my transaction. No apology either for her delayed arrival. She just scanned my items, told me the total cost and ask that I return the shopping cart back to her check out lane.

After my transaction, I clearly heard the same cashier greet the customer after me and ask if they found everything they needed. Wow! It's people like that nasty/ugly-acting/immature girl who make me prefer the self checkout machine.

There are clear reasons why this location has a high...

We placed an aldi order for pick up today on february 4, 2024 for 1700-1800 CST . We got a text at 1428 saying no one was available to shop and they'd text us. We received a text at 1758 stating it was being shopped for. I had been communicating the whole time with the shopper. Order was complete at 1853. My husband went to pickup the groceries and the app told us to go inside. So he did, and an associate told him we'd be refunded because it was past the pickup time. We are upset that we waited all day and pickup was late on their end and we didn't even end up receiving our groceries. Customer service has been notified. We normally don't have...

Today was my first time shopping at this particular location. I have lived in Des Moines for less than a year. Today my regular grocery failed me and I ended up finally trying Aldi. The other place had more things in one location for me which made it easier. Half of my groceries are produce. I was happily surprised at the quality of the vegetables that I purchased today. I got exactly what I needed. It was really good that this store was not oversized because sometimes walking can be a challenge for me. With that being said you know I will return. This location was one of the cleanest, organized all Aldi that I have seen...