Luxe Fashion Boutique — Local services in Doral

I'd give this place no stars if I could. I spent nearly $200 on items from this online store, and while the photos and prices looked promising, the actual quality of the products I received was incredibly disappointing. The materials are thin, cheap, and unflattering. I've gotten better products from Shein. They only offered one shipping option (1-5 business days), I ordered everything the first week of February. Unfortunately, my order didn’t arrive until over three weeks later. I received 3/4 of my order, and the last set just arrived today (March 12th)—over a month later! By the time it arrived, I no longer needed nor wanted the clothes. After multiple ignored emails, I finally managed to speak to someone on the phone, and they only offered me a "credit" for future purchases. LOL. If you're in Miami and don’t mind wasting your hard-earned money on low-quality items for a one night use, go ahead. But if you're shopping online, I highly recommend ordering from Fashion Nova instead. Literally ANYWHERE else. The management will ignore your emails, ship your order out late and only offer you credits for more cheap products. No thank you!!!!!! It's...

As the person below said. If i had the option not to leave a star i wouldn’t. I dealt with the same problem. I ordered a set. It did not indicate on the site it was low on stock. I waited for my order to say it was shipped for about 1 1/2 week. I emailed them, no response. Till i finally called and that’s when they told me they didn’t have my size in stock, that it was in back order. I was told they’d call me back after contacting the factory to check how soon it’d come in. I never received a call back. Contacted them once again i was told someone would call me back, and again i did not receive a call back. I tried to exchange it for something else but everything i wanted they did not have in stock. I put my order out on June 14th, today is the 13th. It’s rediculous what i dealt with. I was offered a refund twice and when i finally got fed up and asked for the refund they tried to tell me they don’t do refunds. I tried to be so nice about the situation but I’m fed up. They do not care about the customers, it’s horribke service. I do not...

NO. Just no. I’m sure the in person btq is fine, but like many of these comments, the online/shipping portion is awful. I don’t know who they need to hire to keep track of inventory, but yeah not happy at all. I ordered from them nearly a month ago, I reached out to them last week asking for a status, and I got an email back with a refund. I find that incredibly rude that no one reached back out to me explaining why. However, when going on the website, I see the item has been completely removed from the website, not “out of stock”, but like they no longer sell the item. So it took 4 WEEKS for them to realize they didn’t even have the item to ship?!! That means they aren’t even processing orders for weeks after you give them your money. That says ALOT. Now I’m scrambling to find something for my event last...