Lids — Local services in Dothan

Worst experience ever! This is my second visit at this location and I’ll be denied services both times for a custom hat by the same employee. The very first time I came in about five hours before they close and the guy told me that he had four hats to do and that he wasn’t doing any more for today. The second time that I return he tells me that I have to send my logo to an email which is fine but if I was told that the first time I would’ve been had that done I also would’ve been OK if he wasn’t talking on the phone out loud. He didn’t even. Greet me at all. He just stayed on the phone. Which is very...

I shop with lids a lot but in December 27,2024 at 1:06 pm I called to get some information, she was rude and responded to my questions as if they were dumb . My first question was are they still in the mall . Anyone that’s in this area knows our mall is going down hill fast and a lot of stores left and I just wanted to make sure they were still in there . Then I asked about price ranges and the response was “any price ,30,40 ,50” (said exactly that way in a...

I stopped in Lids with an idea of what I wanted stitched on it. The guy in there worked with me on it, until it was better than I had envisioned. Thanks for the good work. I will...