Diamonds & Diamonds — Local services in Douglasville

The attitude and lack of understanding when they were absolutely in the wrong was disgusting and I would never recommend going there at all.. I feel bad for the young man that has to work for her! Went into establishment to assist a friend’s mom in getting her wedding rings, The sales Associate was very accommodating and we found exactly what she wanted.. I was to come in Monday or Tuesday after I get the money to purchase the rings and was told by the sales associate that if I put a $200 deposit he’ll hold it and for any reason they change their minds and don’t buy the rings I could get my money back! I even asked are you sure? And should I go get cash in case it’s harder to refund to my debit card? Associate said “No, atm will just charge u anyway I can send back to your card if anything”. Monday comes and unfortunately they decided to call off wedding so I go back to get my refund and the Associate calls owner who very rudely refused refund even though the associate admitted he told me I would be refunded and refused to speak with me at all! Told the associate he would be docked the $200 out of his check for telling me the wrong info even if I use it as credit toward another purchase (which I needed my money not jewelry) and absolutely would not speak to me nor give me...

PSA PSA PSA THIS COMPANY IS SCAMMING EVERYONE; OVERCHARGED ME AND SOLD ME MOISSANITE STONE AS A LAB CREATED DIAMOND They only get 1 star because I can’t give them a 0. I purchased a piece of jewelry that was sold to me as a lab created diamond for thousands of dollars. I no longer have a use for this particular piece of jewelry so I took it elsewhere to try to recoup some of the money I spent. Everywhere I took this piece of jewelry I got the same answer “we cannot buy this because it is in fact moissanite not a lab created diamond” I revisited the store Diamonds and Diamonds to try to resolve the issue with them directly and they told me there was nothing they could do to assist me. Get this I wasn’t even asking for a full refund just the amount that I put on a credit card to help build my credit because the rest of the balance was paid in cash. I even tried giving them the merchandise back in exchange. Throughout the past year I have spent close to 10000 dollars on jewelry from them and they will never see another penny from me again because of how they handled this situation. DO NOT GIVE THESE PEOPLE ANY...

I recently bought a beautiful necklace for my wife and another for my mother from Diamonds & Diamonds Jewelry, and I couldn’t be happier with the experience. From the moment I walked in, the service was exceptional—attentive, patient, and genuinely focused on helping me find pieces that would truly mean something. James stood out with his kindness and professionalism; he was never pushy, always respectful, and incredibly knowledgeable about every necklace in stock.

The quality of the jewelry speaks for itself—finest craftsmanship, stunning design, and exquisite presentation. My wife and mother were thrilled, and the smiles on their faces told me I made the right choice. The packaging was elegant, the timing was perfect, and the whole process felt effortless and trustworthy.

If you’re looking for outstanding jewelry and top-tier service, I highly recommend Diamonds & Diamonds Jewelry. A big thank you to James for making this a memorable and seamless experience. Five...